| f | Job Description: | f | Job Description: |
| t | The Senior Server Administrator will drive the day-to-day maintenance and operations of on-premises | t | Certain terms and conditions of employment for this position, including the rate of pay, benefits, e |
| and virtual servers to ensure stability and security of University of California, San Francisco’s (U | | tc., are currently subject to negotiation with the appropriate union The Senior Server Administrator |
| CSF) computing environment. This role will coordinate server needs between a broad range of customer | | will drive the day-to-day maintenance and operations of on-premises and virtual servers to ensure s |
| s, partners, and key stakeholders in administrative and academic units. The Senior Server Administra | | tability and security of University of California, San Francisco’s (UCSF) computing environment. Thi |
| tor will act as a technical subject matter expert for Information Technology (IT) colleagues and pro | | s role will coordinate server needs between a broad range of customers, partners, and key stakeholde |
| vide training assistance and technical mentorship. This role will support hypervisor deployment and | | rs in administrative and academic units. The Senior Server Administrator will act as a technical sub |
| configuration as well as maintain day-to-day operations of centralized, distributed, physical, and v | | ject matter expert for Information Technology (IT) colleagues and provide training assistance and te |
| irtual servers. The Senior Server Administrator will positively impact UCSF’s operations and culture | | chnical mentorship. This role will support hypervisor deployment and configuration as well as mainta |
| by ensuring UCSF's IT infrastructure is operable, secure, efficient, and effective in service of UC | | in day-to-day operations of centralized, distributed, physical, and virtual servers. The Senior Serv |
| SF’s academic mission. This team member will advance the UCSF’s mission by delivering exceptional in | | er Administrator will positively impact UCSF’s operations and culture by ensuring UCSF's IT infrastr |
| formation technology services comprehensively and consistently across faculty, staff, and students. | | ucture is operable, secure, efficient, and effective in service of UCSF’s academic mission. This tea |
| This role will execute UCSF’s vision while modeling UCSF’s culture and values. This role is expected | | m member will advance the UCSF’s mission by delivering exceptional information technology services c |
| to support the strategic modernization of UCSF’s UNIX platform services, including the transition o | | omprehensively and consistently across faculty, staff, and students. This role will execute UCSF’s v |
| f AIX-based workloads to Red Hat Enterprise Linux (RHEL) on virtualized infrastructure. The incumben | | ision while modeling UCSF’s culture and values. This role is expected to support the strategic moder |
| t will provide technical leadership in planning, migration, performance tuning, and operational stab | | nization of UCSF’s UNIX platform services, including the transition of AIX-based workloads to Red Ha |
| ilization of RHEL environments supporting critical healthcare and other Tier 0/Tier 1 applications. | | t Enterprise Linux (RHEL) on virtualized infrastructure. The incumbent will provide technical leader |
| Department Overview: University of California, San Francisco (UCSF) is distinguished as a leading ac | | ship in planning, migration, performance tuning, and operational stabilization of RHEL environments |
| ademic healthcare organization, home to groundbreaking discoveries, world-class education, and excep | | supporting critical healthcare and other Tier 0/Tier 1 applications. Department Overview: University |
| tional healthcare services. Infrastructure Services (IS) is the backbone of the technological infras | | of California, San Francisco (UCSF) is distinguished as a leading academic healthcare organization, |
| tructure, assuring the technical services that enable the academic, medical, and research missions o | | home to groundbreaking discoveries, world-class education, and exceptional healthcare services. Inf |
| f the organization. Beyond a focus on maintaining systems and resolving issues, we are committed to | | rastructure Services (IS) is the backbone of the technological infrastructure, assuring the technica |
| nurturing the potential of our team members and empowering them to excel. UCSF Infrastructure Servic | | l services that enable the academic, medical, and research missions of the organization. Beyond a fo |
| es provides 24x7 support to the University community, always upholding the highest level of responsi | | cus on maintaining systems and resolving issues, we are committed to nurturing the potential of our |
| veness and reliability for our customers. IS values innovation and excellence in ensuring secure and | | team members and empowering them to excel. UCSF Infrastructure Services provides 24x7 support to the |
| efficient Information Technology (IT) services, regardless of the hour or complexity of the issue. | | University community, always upholding the highest level of responsiveness and reliability for our |
| The Platform Services team within Infrastructure Services is committed to empowering the academic, m | | customers. IS values innovation and excellence in ensuring secure and efficient Information Technolo |
| edical, and research mission of UCSF by ensuring that all customers have seamless, secure, and acces | | gy (IT) services, regardless of the hour or complexity of the issue. The Platform Services team with |
| sible technological support. The team oversees the management and maintenance of various technology | | in Infrastructure Services is committed to empowering the academic, medical, and research mission of |
| platforms, including system and cloud services, to guarantee they are secure, readily available, and | | UCSF by ensuring that all customers have seamless, secure, and accessible technological support. Th |
| performing optimally. Platform Services handles the management of critical software, such as Epic, | | e team oversees the management and maintenance of various technology platforms, including system and |
| ensuring it supports the highest level of medical service delivery by operating at peak performance. | | cloud services, to guarantee they are secure, readily available, and performing optimally. Platform |
| The team also oversees data center operations, including server management, storage, and networking | | Services handles the management of critical software, such as Epic, ensuring it supports the highes |
| equipment, to ensure the reliable delivery of health services. Additionally, it manages databases w | | t level of medical service delivery by operating at peak performance. The team also oversees data ce |
| ith a focus on data security, availability, and top-tier performance. All these tasks are critical n | | nter operations, including server management, storage, and networking equipment, to ensure the relia |
| ot only for the smooth operation of the University’s technological infrastructure, but also for enha | | ble delivery of health services. Additionally, it manages databases with a focus on data security, a |
| ncing productivity, enabling the provision of high-quality health services and learning, and ultimat | | vailability, and top-tier performance. All these tasks are critical not only for the smooth operatio |
| ely, improving patient and student outcomes. | | n of the University’s technological infrastructure, but also for enhancing productivity, enabling th |
| | | e provision of high-quality health services and learning, and ultimately, improving patient and stud |
| | | ent outcomes. |
| | | |
| Qualifications: | | Qualifications: |
| REQUIRED QUALIFICATIONS - Bachelor’s degree, or equivalent combination of experience/training, in on | | REQUIRED QUALIFICATIONS - Bachelor’s degree, or equivalent combination of experience/training, in on |
| e or more of the following fields: computer science, engineering, computer information systems, etc. | | e or more of the following fields: computer science, engineering, computer information systems, etc. |
| - 5 years of experience with enterprise server administration with primary focus in IBM AIX on IBM | | - 5 years of experience with enterprise server administration with primary focus in IBM AIX on IBM |
| POWER platforms in large-scale production environments. - 3 years of experience administering Red Ha | | POWER platforms in large-scale production environments. - 3 years of experience administering Red Ha |
| t Enterprise Linux (RHEL) in enterprise environments. - 3 years of experience supporting high availa | | t Enterprise Linux (RHEL) in enterprise environments. - 3 years of experience supporting high availa |
| bility (IBM PowerHA), clustering, and disaster recovery architectures for mission-critical applicati | | bility (IBM PowerHA), clustering, and disaster recovery architectures for mission-critical applicati |
| ons. - 3 years of experience managing UNIX (i.e. PowerVM) and other virtualization technologies incl | | ons. - 3 years of experience managing UNIX (i.e. PowerVM) and other virtualization technologies incl |
| uding logical partitioning and I/O virtualization. - 3 years of experience planning and executing op | | uding logical partitioning and I/O virtualization. - 3 years of experience planning and executing op |
| erating system migrations or platform modernization initiatives - 3 years of experience deploying au | | erating system migrations or platform modernization initiatives - 3 years of experience deploying au |
| tomation frameworks (Ansible, etc). - Advanced knowledge of IBM AIX system administration, including | | tomation frameworks (Ansible, etc). - Advanced knowledge of IBM AIX system administration, including |
| LPAR management, VIOS, PowerVM, and Live Partition Mobility. - Advanced knowledge of Red Hat Enterp | | LPAR management, VIOS, PowerVM, and Live Partition Mobility. - Advanced knowledge of Red Hat Enterp |
| rise Linux administration, including system hardening, lifecycle management, and performance tuning. | | rise Linux administration, including system hardening, lifecycle management, and performance tuning. |
| - Ability to implement and support clustering technologies such as PowerHA and/or Linux-based HA so | | - Ability to implement and support clustering technologies such as PowerHA and/or Linux-based HA so |
| lutions. - Ability to integrate UNIX/Linux systems with enterprise storage platforms. - Ability to d | | lutions. - Ability to integrate UNIX/Linux systems with enterprise storage platforms. - Ability to d |
| eploy and manage Secure File Transfer Protocol (SFTP) frameworks. - Ability to deploy and manage Man | | eploy and manage Secure File Transfer Protocol (SFTP) frameworks. - Ability to deploy and manage Man |
| aged File Transfer (MFT) frameworks using scripts or 3rd-party products (GoAnywhere, etc)l - Demonst | | aged File Transfer (MFT) frameworks using scripts or 3rd-party products (GoAnywhere, etc)l - Demonst |
| rated extensive experience in information technology, platform services, virtualization, and server | | rated extensive experience in information technology, platform services, virtualization, and server |
| administration (Unix, Linux, and Windows). - Extensive experience with installing, configuring, modi | | administration (Unix, Linux, and Windows). - Extensive experience with installing, configuring, modi |
| fying, and supporting hypervisors, Unix, Linux, and other operating systems. Experience with platfor | | fying, and supporting hypervisors, Unix, Linux, and other operating systems. Experience with platfor |
| m automation and orchestration methodologies and tools. - Extensive experience with monitoring, audi | | m automation and orchestration methodologies and tools. - Extensive experience with monitoring, audi |
| ting, tuning, and analysis and optimization of system performance, security, and capacity planning, | | ting, tuning, and analysis and optimization of system performance, security, and capacity planning, |
| patching, and upgrades. - Proven ability to interpret, analyze, and apply pertinent service level ag | | patching, and upgrades. - Proven ability to interpret, analyze, and apply pertinent service level ag |
| reements, updates, policies, procedures, regulations, and other requirements and turn them into acti | | reements, updates, policies, procedures, regulations, and other requirements and turn them into acti |
| onable outcomes. - Understanding of system performance monitoring and actions that can be taken to i | | onable outcomes. - Understanding of system performance monitoring and actions that can be taken to i |
| mprove or correct performance. Demonstrated skills associated with adapting equipment and technology | | mprove or correct performance. Demonstrated skills associated with adapting equipment and technology |
| to serve user needs. Demonstrated comprehensive understanding of how system management actions affe | | to serve user needs. Demonstrated comprehensive understanding of how system management actions affe |
| ct other systems, system users, and dependent/related functions. - Demonstrated advanced knowledge, | | ct other systems, system users, and dependent/related functions. - Demonstrated advanced knowledge, |
| skills, and abilities associated with system problem identification and resolution. Experience with | | skills, and abilities associated with system problem identification and resolution. Experience with |
| design, configuration, operation, repair, tracking and tuning of technology systems. - Proficiency i | | design, configuration, operation, repair, tracking and tuning of technology systems. - Proficiency i |
| n key Infrastructure as Code (IaC) methodologies and principles. Knowledge of IaC tools such as Terr | | n key Infrastructure as Code (IaC) methodologies and principles. Knowledge of IaC tools such as Terr |
| aform, Ansible, Chef, Puppet, or equivalent, and proficiency in scripting languages associated with | | aform, Ansible, Chef, Puppet, or equivalent, and proficiency in scripting languages associated with |
| IaC tools. Ability to write and maintain clear, concise, and effective infrastructure code. Proficie | | IaC tools. Ability to write and maintain clear, concise, and effective infrastructure code. Proficie |
| ncy in automating deployments, scaling, and management of infrastructure components. - Advanced know | | ncy in automating deployments, scaling, and management of infrastructure components. - Advanced know |
| ledge of computer security best practices and policies including demonstrated experience securing co | | ledge of computer security best practices and policies including demonstrated experience securing co |
| mplex server-based software. - Strong customer service skills. Ability to triage and escalate to sup | | mplex server-based software. - Strong customer service skills. Ability to triage and escalate to sup |
| ervisors and/or other teams for resolution. - Strong written and verbal communication skills and abi | | ervisors and/or other teams for resolution. - Strong written and verbal communication skills and abi |
| lity to communicate technical information and ideas to a diverse community of colleagues and stakeho | | lity to communicate technical information and ideas to a diverse community of colleagues and stakeho |
| lders. - Ability to establish and advance positive working relationships and a strong rapport with t | | lders. - Ability to establish and advance positive working relationships and a strong rapport with t |
| eam members, stakeholders, and customers. - Strong organizational skills and ability to balance comp | | eam members, stakeholders, and customers. - Strong organizational skills and ability to balance comp |
| eting priorities and support concurrent projects. Experience working in a project-based environment | | eting priorities and support concurrent projects. Experience working in a project-based environment |
| using leading project management practices including schedule management, status reporting, and comm | | using leading project management practices including schedule management, status reporting, and comm |
| unication of project risks and issues. - Strong demonstrated problem-solving skills; ability to scop | | unication of project risks and issues. - Strong demonstrated problem-solving skills; ability to scop |
| e solutions based on knowledge of available resources and timelines. Ability to ask questions, gathe | | e solutions based on knowledge of available resources and timelines. Ability to ask questions, gathe |
| r information, evaluate options, and make decisions with integrity. - Ability to think creatively an | | r information, evaluate options, and make decisions with integrity. - Ability to think creatively an |
| d propose innovative ideas, including the incorporation of new technologies or processes. Ability to | | d propose innovative ideas, including the incorporation of new technologies or processes. Ability to |
| work with agility in a fast-paced environment. PREFERRED QUALIFICATIONS - Certifications - Server C | | work with agility in a fast-paced environment. PREFERRED QUALIFICATIONS - Certifications - Server C |
| ertification (Microsoft, Red Hat) - CompTIA Server+ or equivalent - VMware Certified Professional (V | | ertification (Microsoft, Red Hat) - CompTIA Server+ or equivalent - VMware Certified Professional (V |
| CP) or equivalent - Citrix Certified Associate – Virtualization (CCA-V) or equivalent | | CP) or equivalent - Citrix Certified Associate – Virtualization (CCA-V) or equivalent |