| f | Job Description: | f | Job Description: |
| t | The APeX Application Analyst functions as the primary support contact and expert for the application | t | Certain terms and conditions of employment for this position, including the rate of pay, benefits, e |
| . They work under the direction of the Team Lead and/or Manager to configure, build & install the ap | | tc., are currently subject to negotiation with the appropriate union The APeX Application Analyst fu |
| plication. They coordinate all issues that arise during the project for their application area. Key | | nctions as the primary support contact and expert for the application. They work under the direction |
| operational activities include primary responsibility to analyze work flows and understand policies, | | of the Team Lead and/or Manager to configure, build & install the application. They coordinate all |
| procedures and constraints of the clinical or business operations support by the application. In de | | issues that arise during the project for their application area. Key operational activities include |
| pth and precise investigation and documentation of operational specifications and application functi | | primary responsibility to analyze work flows and understand policies, procedures and constraints of |
| onality is required. Key technical activities include the analysis of new releases to determine how | | the clinical or business operations support by the application. In depth and precise investigation a |
| workflow should be modified, building and populating databases and tables during initial system con | | nd documentation of operational specifications and application functionality is required. Key techn |
| figuration, conducting system testing and conversion data validation. The application analyst develo | | ical activities include the analysis of new releases to determine how workflow should be modified, b |
| ps and documents internal procedures and establishes change control processes for the application. T | | uilding and populating databases and tables during initial system configuration, conducting system t |
| he APeX Application Analyst also develops user training aids and trains end users in workflow and us | | esting and conversion data validation. The application analyst develops and documents internal proce |
| e of the application. They function as the primary contact to troubleshoot problems and questions fr | | dures and establishes change control processes for the application. The APeX Application Analyst als |
| om end-users during training, go-live, stabilization and on-going support (7x24). Successful candid | | o develops user training aids and trains end users in workflow and use of the application. They func |
| ates are skilled communicators who made decisions independently and in collaboration with others up | | tion as the primary contact to troubleshoot problems and questions from end-users during training, g |
| and down the project structure. They are considered technical leaders with a high degree of knowled | | o-live, stabilization and on-going support (7x24). Successful candidates are skilled communicators |
| ge in the overall field and recognized expertise in specific areas. Attention to detail is a critica | | who made decisions independently and in collaboration with others up and down the project structure. |
| l skill for this position. Successful candidates enjoy helping other user to learn and adopt to use | | They are considered technical leaders with a high degree of knowledge in the overall field and rec |
| of the application. In addition to general system support and maintenance this position will be hea | | ognized expertise in specific areas. Attention to detail is a critical skill for this position. Suc |
| vily involved in areas of medication billing including but not limited to processing medication rece | | cessful candidates enjoy helping other user to learn and adopt to use of the application. In additio |
| iving, billing error resolution, medication cost updates, 340b build maintenance, HCPC maintenance, | | n to general system support and maintenance this position will be heavily involved in areas of medic |
| and follow up to billing related inquiries. Past experience as a Willow Analyst in these areas or e | | ation billing including but not limited to processing medication receiving, billing error resolution |
| xperience in hospital medication charging are preferred. The APeX Application Analyst – Willow must | | , medication cost updates, 340b build maintenance, HCPC maintenance, and follow up to billing relate |
| be certified in one of the following APeX applications (or successfully receive certification within | | d inquiries. Past experience as a Willow Analyst in these areas or experience in hospital medicatio |
| 6 months of hire): Willow Department Overview The Clinical Applications Team is responsible for des | | n charging are preferred. The APeX Application Analyst – Willow must be certified in one of the foll |
| igning, testing, and implementing the clinical aspects of UCSF’s Electronic Health Record. Includes | | owing APeX applications (or successfully receive certification within 6 months of hire): Willow Depa |
| interoperability with other third party systems and devices Our Core Values include: Judgment: Make | | rtment Overview The Clinical Applications Team is responsible for designing, testing, and implementi |
| s wise decisions, root causes, thinks strategically, and prioritizes what to do now and what can be | | ng the clinical aspects of UCSF’s Electronic Health Record. Includes interoperability with other th |
| improved later. Communication: Listens well, concise and articulate in speech and writing, treat peo | | ird party systems and devices Our Core Values include: Judgment: Makes wise decisions, root causes, |
| ple with respect independent of their status or disagreement with you & maintain calm poise in stres | | thinks strategically, and prioritizes what to do now and what can be improved later. Communication: |
| sful situations. Impact: Accomplish amazing amounts of important work, colleagues can rely upon you, | | Listens well, concise and articulate in speech and writing, treat people with respect independent of |
| focus on results, exhibit bias-to-action, and avoid analysis-paralysis Innovation: Find practical | | their status or disagreement with you & maintain calm poise in stressful situations. Impact: Accomp |
| solutions to hard problems, suggest better approaches, new ideas that prove useful, stay nimble by m | | lish amazing amounts of important work, colleagues can rely upon you, focus on results, exhibit bias |
| inimizing complexity and finding time to simplify | | -to-action, and avoid analysis-paralysis Innovation: Find practical solutions to hard problems, sug |
| | | gest better approaches, new ideas that prove useful, stay nimble by minimizing complexity and findin |
| | | g time to simplify |
| | | |
| Qualifications: | | Qualifications: |
| REQUIRED QUALIFICATIONS - Bachelor's degree in health care information technology, computer science, | | REQUIRED QUALIFICATIONS - Bachelor's degree in health care information technology, computer science, |
| or related area, and/or equivalent combination of experience/training. - Three years of relevant wo | | or related area, and/or equivalent combination of experience/training. - Three years of relevant wo |
| rk experience - Uncertified candidates must obtain Epic certification within 6 months of hire. - Bro | | rk experience - Uncertified candidates must obtain Epic certification within 6 months of hire. - Bro |
| ad and/or in-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowl | | ad and/or in-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowl |
| edge of systems and functions, including design, development, implementation, user support and train | | edge of systems and functions, including design, development, implementation, user support and train |
| ing, maintenance, quality assurance, and system testing and evaluation. - Strong problem-resolution | | ing, maintenance, quality assurance, and system testing and evaluation. - Strong problem-resolution |
| skills, with the ability to quickly diagnose problems, and develop, test, and implement appropriate | | skills, with the ability to quickly diagnose problems, and develop, test, and implement appropriate |
| and effective solutions in a timely manner. - Strong interpersonal skills, with the ability to effec | | and effective solutions in a timely manner. - Strong interpersonal skills, with the ability to effec |
| tively train, support, and work collaboratively with users of clinical information systems at all pr | | tively train, support, and work collaboratively with users of clinical information systems at all pr |
| ofessional and technical levels. - Detail-oriented, with proven organizational skills and the abilit | | ofessional and technical levels. - Detail-oriented, with proven organizational skills and the abilit |
| y to effectively manage time, prioritize tasks, and see projects through to completion on deadline. | | y to effectively manage time, prioritize tasks, and see projects through to completion on deadline. |
| - Strong written and verbal communication skills, with the ability to convey technical information a | | - Strong written and verbal communication skills, with the ability to convey technical information a |
| nd instructions to all levels of clinical applications users in a specific, clear, and concise manne | | nd instructions to all levels of clinical applications users in a specific, clear, and concise manne |
| r. - Strong analytical skills and knowledge in documentation and reporting, with the ability to desi | | r. - Strong analytical skills and knowledge in documentation and reporting, with the ability to desi |
| gn and execute tests, analyze system performance data, and produce substantive reports and analyses. | | gn and execute tests, analyze system performance data, and produce substantive reports and analyses. |
| - Ability to work with senior staff and managers, serving as a technical resource and providing adv | | - Ability to work with senior staff and managers, serving as a technical resource and providing adv |
| ice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, and performance. | | ice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, and performance. |
| PREFERRED QUALIFICATIONS - Academic Medical Center experience with 3+ years of Epic experience - Ex | | PREFERRED QUALIFICATIONS - Academic Medical Center experience with 3+ years of Epic experience - Ex |
| perience in Willow medication billing build/support or in hospital medication charging functions. - | | perience in Willow medication billing build/support or in hospital medication charging functions. - |
| Epic Willow Application Certification | | Epic Willow Application Certification |