| f | Job Description: | f | Job Description: |
| t | The APeX Application Analyst functions as the primary support contact and expert for the application | t | Certain terms and conditions of employment for this position, including the rate of pay, benefits, e |
| . They work under the direction of the Team Lead and/or Manager to configure, build & install the ap | | tc., are currently subject to negotiation with the appropriate union The APeX Application Analyst fu |
| plication. They coordinate all issues that arise during the project for their application area. Key | | nctions as the primary support contact and expert for the application. They work under the direction |
| operational activities include primary responsibility to analyze work flows and understand policies, | | of the Team Lead and/or Manager to configure, build & install the application. They coordinate all |
| procedures and constraints of the clinical or business operations support by the application. In de | | issues that arise during the project for their application area. Key operational activities include |
| pth and precise investigation and documentation of operational specifications and application functi | | primary responsibility to analyze work flows and understand policies, procedures and constraints of |
| onality is required. Key technical activities include the analysis of new releases to determine how | | the clinical or business operations support by the application. In depth and precise investigation a |
| workflow should be modified, building and populating databases and tables during initial system con | | nd documentation of operational specifications and application functionality is required. Key techn |
| figuration, conducting system testing and conversion data validation. The application analyst develo | | ical activities include the analysis of new releases to determine how workflow should be modified, b |
| ps and documents internal procedures and establishes change control processes for the application. T | | uilding and populating databases and tables during initial system configuration, conducting system t |
| he APeX Application Analyst also develops user training aids and trains end users in workflow and us | | esting and conversion data validation. The application analyst develops and documents internal proce |
| e of the application. They function as the primary contact to troubleshoot problems and questions fr | | dures and establishes change control processes for the application. The APeX Application Analyst als |
| om end-users during training, go-live, stabilization and on-going support (7x24). Successful candid | | o develops user training aids and trains end users in workflow and use of the application. They func |
| ates are skilled communicators who made decisions independently and in collaboration with others up | | tion as the primary contact to troubleshoot problems and questions from end-users during training, g |
| and down the project structure. They are considered technical leaders with a high degree of knowled | | o-live, stabilization and on-going support (7x24). Successful candidates are skilled communicators |
| ge in the overall field and recognized expertise in specific areas. Attention to detail is a critica | | who made decisions independently and in collaboration with others up and down the project structure. |
| l skill for this position. Successful candidates enjoy helping other user to learn and adopt to use | | They are considered technical leaders with a high degree of knowledge in the overall field and rec |
| of the application. The APeX Application Analyst – Willow must be certified in one of the following | | ognized expertise in specific areas. Attention to detail is a critical skill for this position. Suc |
| APeX applications (or successfully receive certification within 6 months of hire): Willow Departmen | | cessful candidates enjoy helping other user to learn and adopt to use of the application. The APeX A |
| t Overview The Clinical Applications Team is responsible for designing, testing, and implementing th | | pplication Analyst – Willow must be certified in one of the following APeX applications (or successf |
| e clinical aspects of UCSF’s Electronic Health Record. Includes interoperability with other third p | | ully receive certification within 6 months of hire): Willow Department Overview The Clinical Applica |
| arty systems and devices Our Core Values include: Judgment: Makes wise decisions, root causes, think | | tions Team is responsible for designing, testing, and implementing the clinical aspects of UCSF’s El |
| s strategically, and prioritizes what to do now and what can be improved later. Communication: Liste | | ectronic Health Record. Includes interoperability with other third party systems and devices Our Co |
| ns well, concise and articulate in speech and writing, treat people with respect independent of thei | | re Values include: Judgment: Makes wise decisions, root causes, thinks strategically, and prioritize |
| r status or disagreement with you & maintain calm poise in stressful situations. Impact: Accomplish | | s what to do now and what can be improved later. Communication: Listens well, concise and articulate |
| amazing amounts of important work, colleagues can rely upon you, focus on results, exhibit bias-to-a | | in speech and writing, treat people with respect independent of their status or disagreement with y |
| ction, and avoid analysis-paralysis Innovation: Find practical solutions to hard problems, suggest | | ou & maintain calm poise in stressful situations. Impact: Accomplish amazing amounts of important wo |
| better approaches, new ideas that prove useful, stay nimble by minimizing complexity and finding tim | | rk, colleagues can rely upon you, focus on results, exhibit bias-to-action, and avoid analysis-paral |
| e to simplify | | ysis Innovation: Find practical solutions to hard problems, suggest better approaches, new ideas th |
| | | at prove useful, stay nimble by minimizing complexity and finding time to simplify |
| | | |
| Qualifications: | | Qualifications: |
| REQUIRED QUALIFICATIONS - Bachelor's degree in health care information technology, computer science, | | REQUIRED QUALIFICATIONS - Bachelor's degree in health care information technology, computer science, |
| or related area, and/or equivalent combination of experience/training. - Three years of relevant wo | | or related area, and/or equivalent combination of experience/training. - Three years of relevant wo |
| rk experience - Uncertified candidates are required to obtain Epic certification within 6 months of | | rk experience - Uncertified candidates are required to obtain Epic certification within 6 months of |
| hire - Broad and/or in-depth knowledge of 1-2 areas of focus in clinical applications specialty area | | hire - Broad and/or in-depth knowledge of 1-2 areas of focus in clinical applications specialty area |
| (s). Knowledge of systems and functions, including design, development, implementation, user support | | (s). Knowledge of systems and functions, including design, development, implementation, user support |
| and training, maintenance, quality assurance, and system testing and evaluation. - Strong problem-r | | and training, maintenance, quality assurance, and system testing and evaluation. - Strong problem-r |
| esolution skills, with the ability to quickly diagnose problems, and develop, test, and implement ap | | esolution skills, with the ability to quickly diagnose problems, and develop, test, and implement ap |
| propriate and effective solutions in a timely manner. - Strong interpersonal skills, with the abilit | | propriate and effective solutions in a timely manner. - Strong interpersonal skills, with the abilit |
| y to effectively, train, support, and work collaboratively with users of clinical information system | | y to effectively, train, support, and work collaboratively with users of clinical information system |
| s at all professional and technical levels. - Detail oriented, with proven organizational skills and | | s at all professional and technical levels. - Detail oriented, with proven organizational skills and |
| the ability to effectively manage time, prioritize tasks, and see projects through to completion on | | the ability to effectively manage time, prioritize tasks, and see projects through to completion on |
| deadline. - Strong written and verbal communications skills, with the ability to convey technical i | | deadline. - Strong written and verbal communications skills, with the ability to convey technical i |
| nformation and instructions to all levels of clinical applications users in a specific, clear, and c | | nformation and instructions to all levels of clinical applications users in a specific, clear, and c |
| oncise manner. - Strong analytical skills and knowledge in documentation and reporting, with the abi | | oncise manner. - Strong analytical skills and knowledge in documentation and reporting, with the abi |
| lity to design and execute tests, analyze system performance data, and produce substantive reports a | | lity to design and execute tests, analyze system performance data, and produce substantive reports a |
| nd analyses. - Ability to work with senior staff and managers, serving as a technical resource and p | | nd analyses. - Ability to work with senior staff and managers, serving as a technical resource and p |
| roviding advice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, and | | roviding advice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, and |
| performance. PREFERRED QUALIFICATIONS - Academic Medical Center experience with 3+ years of Epic exp | | performance. PREFERRED QUALIFICATIONS - Academic Medical Center experience with 3+ years of Epic exp |
| erience - Epic Willow Application Certification | | erience - Epic Willow Application Certification |