| n | The Sr. APeX Application Analyst functions as the primary support contact and expert for the applica | n | Job Description: |
| tion. They work under the direction of the Team Lead and/or Manager to configure, build & install th | | |
| e application. They coordinate all issues that arise during the project for their application area. | | |
| Key operational activities include primary responsibility to analyze work flows and understand polic | | |
| ies, procedures and constraints of the clinical or business operations support by the application. I | | |
| n depth and precise investigation and documentation of operational specifications and application fu | | |
| nctionality is required. Key technical activities include the analysis of new releases to determine | | |
| how workflow should be modified, building and populating databases and tables during initial system | | |
| configuration, conducting system testing and conversion data validation. The application analyst dev | | |
| elops and documents internal procedures and establishes change control processes for the application | | |
| . As a Sr. APeX Application Analyst the candidate is expected to lead project/initiatives within the | | |
| team/department. | | |
| | | The Sr. APeX Application Analyst functions as the primary support contact and expert for the applica |
| | | tion. They work under the direction of the Team Lead and/or Manager to configure, build & install th |
| | | e application. They coordinate all issues that arise during the project for their application area. |
| | | Key operational activities include primary responsibility to analyze work flows and understand polic |
| | | ies, procedures and constraints of the clinical or business operations support by the application. I |
| | | n depth and precise investigation and documentation of operational specifications and application fu |
| | | nctionality is required. Key technical activities include the analysis of new releases to determine |
| | | how workflow should be modified, building and populating databases and tables during initial system |
| | | configuration, conducting system testing and conversion data validation. The application analyst de |
| | | velops and documents internal procedures and establishes change control processes for the applicatio |
| | | n. As a Sr. APeX Application Analyst the candidate is expected to lead project/initiatives within th |
| | | e team/department. The Sr. APeX Application Analyst also develops user training aids and trains end |
| | | users in workflow and use of the application. They functions as the primary contact to troubleshoot |
| | | problems and questions from end-users during training, go-live, stabilization and on-going support ( |
| | | 7x24). Successful candidates are skilled communicators who made decisions independently and in colla |
| | | boration with others up and down the project structure. They are considered technical leaders with |
| | | a high degree of knowledge in the overall field and recognized expertise in specific areas. Attentio |
| | | n to detail is a critical skill for this position. Successful candidates enjoy helping other user t |
| | | o learn and adopt to use of the application. Department Overview At UCSF Health, the Health Informat |
| | | ion Technology (Health IT) department is the digital backbone of our healthcare system. Our teams — |
| | | spanning applications, technology, and support — design, build, and sustain the advanced digital eco |
| | | system that empowers patient care, research, and education across UCSF Health. Driven by UCSF’s miss |
| | | ion of caring, healing, teaching, and discovering, we ensure that technology enhances every interact |
| | | ion between patients, providers, and staff. Our talented professionals play a vital role in supporti |
| | | ng the delivery of complex, specialized care that is unique to UCSF Health. We are a mission-oriente |
| | | d, community-focused department, proud to serve a diverse patient population. Team members are empow |
| | | ered to drive change, innovate, and contribute to a culture that values collaboration, inclusion, an |
| | | d excellence. Working within a cutting-edge enterprise technology environment, Health IT partners ac |
| | | ross the organization to deliver exceptional care through innovative, reliable, and connected techno |
| | | logy solutions. |
| | | |
| t | The Sr. APeX Application Analyst also develops user training aids and trains end users in workflow | t | Qualifications: |
| and use of the application. They functions as the primary contact to troubleshoot problems and quest | | |
| ions from end-users during training, go-live, stabilization and on-going support (7x24). Successful | | |
| candidates are skilled communicators who made decisions independently and in collaboration with othe | | |
| rs up and down the project structure. They are considered technical leaders with a high degree of kn | | |
| owledge in the overall field and recognized expertise in specific areas. Attention to detail is a cr | | |
| itical skill for this position. Successful candidates enjoy helping other user to learn and adopt to | | |
| use of the application. | | |
| | | REQUIRED QUALIFICATIONS - Bachelor's degree in health care information technology, computer science, |
| | | or related area, and / or equivalent combination of experience / training. - PharmD degree - Minimu |
| | | m 5 years of relevant work experience or equivalent combination of education and experience - Epic W |
| | | illow Ambulatory Application Certification - Broadly encompassing or highly In-depth knowledge of 1- |
| | | 2 areas of focus in retail/specialty pharmacy. Knowledge of operations, systems and functions, inclu |
| | | ding planning, design, development, implementation, user support and training, maintenance, quality |
| | | assurance, and system testing and evaluation. - Ability to apply advanced problem-resolution skills |
| | | to highly complex issues, quickly diagnose problems, and develop, test, and implement appropriate an |
| | | d effective solutions in a timely manner. - Advanced interpersonal communication skills to effective |
| | | ly train, support, and collaborate productively with clinical users and key stakeholders at all prof |
| | | essional and technical levels. - Advanced written and verbal communications skills, to convey highly |
| | | -technical information and instructions to all levels of clinical users and staff in a specific, cle |
| | | ar, and concise manner. - Advanced analytical skills and expertise in documentation and reporting, w |
| | | ith the ability to apply metrics, plan and implement testing systems, collect and analyze performanc |
| | | e data, and produce substantive reports and analyses for management use. - Advanced ability to serve |
| | | as a technical leader and information resource, and to work collaboratively with key personnel and |
| | | management, providing guidance and recommendations on systems, improvements, upgrades, and industry |
| | | advances and trends. REQUIRED CERTIFICATION - Epic Willow Ambulatory Application Certification PREFE |
| | | RRED QUALIFICATIONS - Advanced organizational and project management skills, and ability to lead a t |
| | | eam, prioritize tasks, and see projects through from inception to completion on schedule. - Academic |
| | | Medical Center experience with 5+ years of Epic experience - Epic Willow Specialty Pharmacy Applica |
| | | tion Certification - Epic Willow Inpatient Application Certification |
| Department Overview | | |
| | | |
| At UCSF Health, the Health Information Technology (Health IT) department is the digital backbone of | | |
| our healthcare system. Our teams — spanning applications, technology, and support — design, build, | | |
| and sustain the advanced digital ecosystem that empowers patient care, research, and education acros | | |
| s UCSF Health. | | |
| | | |
| Driven by UCSF’s mission of caring, healing, teaching, and discovering, we ensure that technology e | | |
| nhances every interaction between patients, providers, and staff. Our talented professionals play a | | |
| vital role in supporting the delivery of complex, specialized care that is unique to UCSF Health. | | |
| | | |
| We are a mission-oriented, community-focused department, proud to serve a diverse patient populatio | | |
| n. Team members are empowered to drive change, innovate, and contribute to a culture that values col | | |
| laboration, inclusion, and excellence. Working within a cutting-edge enterprise technology environme | | |
| nt, Health IT partners across the organization to deliver exceptional care through innovative, relia | | |
| ble, and connected technology solutions. | | |