| n | Job Description: | n | The Sr. APeX Application Analyst functions as the primary support contact and expert for the applica |
| | | tion. They work under the direction of the Team Lead and/or Manager to configure, build & install th |
| | | e application. They coordinate all issues that arise during the project for their application area. |
| | | Key operational activities include primary responsibility to analyze work flows and understand polic |
| | | ies, procedures and constraints of the clinical or business operations support by the application. I |
| | | n depth and precise investigation and documentation of operational specifications and application fu |
| | | nctionality is required. Key technical activities include the analysis of new releases to determine |
| | | how workflow should be modified, building and populating databases and tables during initial system |
| | | configuration, conducting system testing and conversion data validation. The application analyst dev |
| | | elops and documents internal procedures and establishes change control processes for the application |
| | | . As a Sr. APeX Application Analyst the candidate is expected to lead project/initiatives within the |
| | | team/department. |
| The Sr. APeX Application Analyst functions as the primary support contact and expert for the applica | | |
| tion. They work under the direction of the Team Lead and/or Manager to configure, build & install th | | |
| e application. They coordinate all issues that arise during the project for their application area. | | |
| Key operational activities include primary responsibility to analyze work flows and understand polic | | |
| ies, procedures and constraints of the clinical or business operations support by the application. I | | |
| n depth and precise investigation and documentation of operational specifications and application fu | | |
| nctionality is required. Key technical activities include the analysis of new releases to determine | | |
| how workflow should be modified, building and populating databases and tables during initial system | | |
| configuration, conducting system testing and conversion data validation. The application analyst de | | |
| velops and documents internal procedures and establishes change control processes for the applicatio | | |
| n. As a Sr. APeX Application Analyst the candidate is expected to lead project/initiatives within th | | |
| e team/department. The Sr. APeX Application Analyst also develops user training aids and trains end | | |
| users in workflow and use of the application. They functions as the primary contact to troubleshoot | | |
| problems and questions from end-users during training, go-live, stabilization and on-going support ( | | |
| 7x24). Successful candidates are skilled communicators who made decisions independently and in colla | | |
| boration with others up and down the project structure. They are considered technical leaders with | | |
| a high degree of knowledge in the overall field and recognized expertise in specific areas. Attentio | | |
| n to detail is a critical skill for this position. Successful candidates enjoy helping other user t | | |
| o learn and adopt to use of the application. Department Overview At UCSF Health, the Health Informat | | |
| ion Technology (Health IT) department is the digital backbone of our healthcare system. Our teams — | | |
| spanning applications, technology, and support — design, build, and sustain the advanced digital eco | | |
| system that empowers patient care, research, and education across UCSF Health. Driven by UCSF’s miss | | |
| ion of caring, healing, teaching, and discovering, we ensure that technology enhances every interact | | |
| ion between patients, providers, and staff. Our talented professionals play a vital role in supporti | | |
| ng the delivery of complex, specialized care that is unique to UCSF Health. We are a mission-oriente | | |
| d, community-focused department, proud to serve a diverse patient population. Team members are empow | | |
| ered to drive change, innovate, and contribute to a culture that values collaboration, inclusion, an | | |
| d excellence. Working within a cutting-edge enterprise technology environment, Health IT partners ac | | |
| ross the organization to deliver exceptional care through innovative, reliable, and connected techno | | |
| logy solutions. | | |
| | | |
| t | Qualifications: | t | The Sr. APeX Application Analyst also develops user training aids and trains end users in workflow |
| | | and use of the application. They functions as the primary contact to troubleshoot problems and quest |
| | | ions from end-users during training, go-live, stabilization and on-going support (7x24). Successful |
| | | candidates are skilled communicators who made decisions independently and in collaboration with othe |
| | | rs up and down the project structure. They are considered technical leaders with a high degree of kn |
| | | owledge in the overall field and recognized expertise in specific areas. Attention to detail is a cr |
| | | itical skill for this position. Successful candidates enjoy helping other user to learn and adopt to |
| | | use of the application. |
| REQUIRED QUALIFICATIONS - Bachelor's degree in health care information technology, computer science, | | |
| or related area, and / or equivalent combination of experience / training. - PharmD degree - Minimu | | |
| m 5 years of relevant work experience or equivalent combination of education and experience - Epic W | | |
| illow Ambulatory Application Certification - Broadly encompassing or highly In-depth knowledge of 1- | | |
| 2 areas of focus in retail/specialty pharmacy. Knowledge of operations, systems and functions, inclu | | |
| ding planning, design, development, implementation, user support and training, maintenance, quality | | |
| assurance, and system testing and evaluation. - Ability to apply advanced problem-resolution skills | | |
| to highly complex issues, quickly diagnose problems, and develop, test, and implement appropriate an | | |
| d effective solutions in a timely manner. - Advanced interpersonal communication skills to effective | | |
| ly train, support, and collaborate productively with clinical users and key stakeholders at all prof | | |
| essional and technical levels. - Advanced written and verbal communications skills, to convey highly | | |
| -technical information and instructions to all levels of clinical users and staff in a specific, cle | | |
| ar, and concise manner. - Advanced analytical skills and expertise in documentation and reporting, w | | |
| ith the ability to apply metrics, plan and implement testing systems, collect and analyze performanc | | |
| e data, and produce substantive reports and analyses for management use. - Advanced ability to serve | | |
| as a technical leader and information resource, and to work collaboratively with key personnel and | | |
| management, providing guidance and recommendations on systems, improvements, upgrades, and industry | | |
| advances and trends. REQUIRED CERTIFICATION - Epic Willow Ambulatory Application Certification PREFE | | |
| RRED QUALIFICATIONS - Advanced organizational and project management skills, and ability to lead a t | | |
| eam, prioritize tasks, and see projects through from inception to completion on schedule. - Academic | | |
| Medical Center experience with 5+ years of Epic experience - Epic Willow Specialty Pharmacy Applica | | |
| tion Certification - Epic Willow Inpatient Application Certification | | |
| | | Department Overview |
| | | |
| | | At UCSF Health, the Health Information Technology (Health IT) department is the digital backbone of |
| | | our healthcare system. Our teams — spanning applications, technology, and support — design, build, |
| | | and sustain the advanced digital ecosystem that empowers patient care, research, and education acros |
| | | s UCSF Health. |
| | | |
| | | Driven by UCSF’s mission of caring, healing, teaching, and discovering, we ensure that technology e |
| | | nhances every interaction between patients, providers, and staff. Our talented professionals play a |
| | | vital role in supporting the delivery of complex, specialized care that is unique to UCSF Health. |
| | | |
| | | We are a mission-oriented, community-focused department, proud to serve a diverse patient populatio |
| | | n. Team members are empowered to drive change, innovate, and contribute to a culture that values col |
| | | laboration, inclusion, and excellence. Working within a cutting-edge enterprise technology environme |
| | | nt, Health IT partners across the organization to deliver exceptional care through innovative, relia |
| | | ble, and connected technology solutions. |