Medical Assistant 3

Job Description

Job Description:
Under supervision of the Practice Manager, guided by policies and procedures of the Ambulatory Services, the Hospital Assistant III assists in the delivery of care to patients being seen in the practice.  They will perform assigned patient care procedures in support of the care services provided to patients within the practice. They are required to adhere to the Telephone and House Standards as adopted by the department.  The assistant also assists with front and back office responsibilities, which include scheduling, pre-registering, verifying insurance, obtaining referrals and authorizations and coordination of required medical and financial information.  They work as a team member with other staff and consistently projects a professional, caring and courteous demeanor. The Hospital Assistant III is responsible for the efficient patient flow and provides support to multiple physicians. They communicate with referring physicians’ offices,and serves a liaison for the outside providers. They are responsible for insurance authorizations and pharmacy refills, as well as complicated treatment authorizations and hospital admission arrangements.

Qualifications:
REQUIRED QUALIFICATION - Certification from an approved Medical Assistant program; or equivalent combination of training and experience. - Knowledge and abilities essential to the successful performance of the duties assigned to the position. - Current American Heart Association CPR Certification - Minimum of 1 year of recent experience working in a busy health care environment. - Familiarity with insurance verification and authorizations - Ability to sit at a computer terminal for extended periods of time, with no restrictions for keyboarding. - Strong computer skills, including basic keyboarding skills, and experience and ability to work effectively in Word and Excel. - Ability to prioritize and work efficiently with multiple forms of patient & provider communication including email, fax and phone system. - Excellent organizational and problem-solving skills. - Excellent verbal skills. - Excellent interpersonal skills - Strong writing skills to include the ability to compose basic office communications. - Ability to deal sensitively and effectively with patients. - Ability to communicate effectively and efficiently with team physicians and referring physicians REQUIRED LICENSES/CERTIFICATIONS - Current American Heart Association CPR certification - CPT-1 Certification required for Primary Care departments - ****If applicant does not have a CPT-1, they will be hired as Hospital Assistant II and will be reclassified to a Hospital Assistant 3 once they receive CPT-1 certification with the State of California