HOSP UNIT SVC CRD 3

Job Description

Job Description:
The Unit Service Coordinator (USC), under direction of the Unit Director, Assistant Unit Director or Charge Nurse, functions as the focal communications source for clear and concise information to the members of the Emergency Department staff, medical staff, and other hospital departments and performs administrative functions directed toward positive patient care outcomes. All patient care team members are responsible to meet patient needs, demonstrate willingness to learn new skills, and foster a harmonious work environment in which high-quality patient care and customer service is consistently provided. Team members promote a cooperative working relationship with each other, physicians, other disciplines and the public by facilitating and enhancing communication, displaying honesty and respect, displaying sensitivity to cultural differences, and expressing and accepting feedback in a professional manner.

Qualifications:
REQUIRED Required Skills (II & III level) 1. Ability to work in a busy, team-oriented environment. 2. Excellent interpersonal/communication skills to effectively interact with a diverse professional and patient population. 3. Willingness to be taught/learn new skills. 4. Ability to understand and communication effectively in English both orally and in writing. 5. Ability to perform basic arithmetic computations (addition, subtraction, multiplication, division). 6. Ability to prioritize and coordinate multiple tasks. 7. Demonstrated customer service skills/experience. 8. Ability to satisfactorily perform job duties as defined in the job description. 9. Basic computer skills. Required Skills (III level only) 1. Experience in a health care setting. 2. Previous database/data entry experience. 3. Medical terminology. PREFERRED Preferred Skills (II & III level) 1. Ability to use office equipment. Preferred Skills (II level only) 1. Experience in a health care setting. 2. Medical terminology. Preferred Skills (III level only) · Unit clerk experience. REQUIRED LICENSES/CERTIFICATION · None EDUCATION · High School degree or equivalent · Post high school vocations or specialized training preferred