Senior Collections Representative
| Job Name | Senior Collections Representative |
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| Department | 8530010 - PATIENT FINANCIAL SERVICES SFHEA |
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| Job ID | 1458 |
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| Job Code | COLL REPR SR (004621) |
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| IAP | Staff Plan (target potential payout of $900, maximum of $1,800) |
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| Bargaining Unit | CX |
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| Job Family | Finance |
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| Organization | UCSF Health BU |
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| Primary Location | Emeryville, CA, United States |
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| Detail URL | https://careers.ucsf.edu/careers/JobDetail/Emeryville-CA-United-States/1655 |
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Job Description
Follow Up Collection Representative is responsible for collections and resolution of all inpatient and outpatient accounts with commercial insurance balances across various work queues. Follow up Representatives conduct proactive follow up with payors regarding nonpayment, underpayments or incorrect payments in a stratified manner, calculates expected reimbursement and recommends legal assignment when needed. Follow up Collection Representatives reconcile the accounts to closure and work inpatient and outpatient accounts.
Follow Up Collections Representatives utilize multiple databases and applications to analyze and take appropriate action on information or documents received. Applications and Databases consist of: Epic System, Cirius Billing System, Revenue Cycle Pro and Multiple Payor Websites. There is frequent contact with insurance company representatives, hospital and clinical departments.