Only the job description changed.
| Previous Job Description | Current Job Description | ||||
|---|---|---|---|---|---|
| n | 1 | Job Description: | n | 1 | Please note: this is a temporary assignment (6 months) with potential to extend. |
| 2 | Please note: this is a temporary assignment (6 months) with potential to extend. As a patient-focuse | ||||
| > | d organization, UCSF Medical Center is dedicated to enhancing the health and well-being of our commu | ||||
| > | nity through patient care, research, and education. Success in this mission requires a culture of co | ||||
| > | llaboration, excellence, leadership, and respect. UCSF Medical Center seeks faculty and staff who ar | ||||
| > | e committed to the core values of professionalism, respect, integrity, diversity, and excellence tha | ||||
| > | t are integral to our mission. The Practice Coordinator (PC) serves as a key member of the administr | ||||
| > | ative team and represents the practice as a welcoming and professional point of contact for patients | ||||
| > | , providers, and staff. The PC works closely with administrative, clinical, and management teams to | ||||
| > | support day-to-day practice operations, deliver excellent customer service, and assist with customer | ||||
| > | service recovery and intervention efforts. | ||||
| 3 | 2 | ||||
| t | 4 | Qualifications: | t | 3 | As a patient-focused organization, UCSF Medical Center is dedicated to enhancing the health and wel |
| > | l-being of our community through patient care, research, and education. Success in this mission requ | ||||
| > | ires a culture of collaboration, excellence, leadership, and respect. | ||||
| 5 | Required: - High school diploma or equivalent with four years of related experience; or college degr | 4 | |||
| > | ee with six months of related experience; or an equivalent combination of education and experience. | ||||
| > | - Strong computer skills, including basic keyboarding and proficiency with Microsoft Office applicat | ||||
| > | ions such as Outlook, Word, and Excel. - Demonstrated ability to navigate multiple patient and compu | ||||
| > | ter systems. - Strong administrative, organizational, and office coordination skills. - Excellent cu | ||||
| > | stomer service, communication, and interpersonal skills, both in person and over the telephone. - St | ||||
| > | rong written communication skills, including the ability to compose, edit, and proof documents. - Ex | ||||
| > | cellent problem-solving skills with the ability to analyze situations, prioritize workload, develop | ||||
| > | solutions, and make recommendations. - Ability to exercise good judgment, work independently with mi | ||||
| > | nimal supervision, and manage deadlines in a fast-paced environment. - Ability to work effectively w | ||||
| > | ith a diverse range of individuals and interact sensitively and professionally with patients. - Basi | ||||
| > | c math skills. - Demonstrated knowledge of medical practice terminology. - Ability to sit at a compu | ||||
| > | ter terminal and use telephone equipment for extended periods of time. - Must successfully complete | ||||
| > | required fingerprinting and cash-collection approval protocols, if applicable. Preferred: - Healthca | ||||
| > | re experience, including medical, dental, or veterinary settings, with experience in one or more of | ||||
| > | the following:- Patient scheduling - Insurance verification - Medical record data abstraction - Pati | ||||
| > | ent financial services - Experience with appointment, ancillary service, and/or surgical scheduling. | ||||
| > | - Prior experience using Epic/APeX. - Bilingual or multilingual skills, particularly Spanish, Canto | ||||
| > | nese, or Russian. - Experience with referrals, authorizations, workqueues, telephone encounters, MyC | ||||
| > | hart, patient messaging, and other electronic health record workflows. | ||||
| 5 | UCSF Medical Center seeks faculty and staff who are committed to the core values of professionalism | ||||
| > | , respect, integrity, diversity, and excellence that are integral to our mission. | ||||
| 6 | |||||
| 7 | The Practice Coordinator (PC) serves as a key member of the administrative team and represents the | ||||
| > | practice as a welcoming and professional point of contact for patients, providers, and staff. The PC | ||||
| > | works closely with administrative, clinical, and management teams to support day-to-day practice op | ||||
| > | erations, deliver excellent customer service, and assist with customer service recovery and interven | ||||
| > | tion efforts. | ||||