Only the job description changed.
| Previous Job Description | Current Job Description | ||||
|---|---|---|---|---|---|
| n | 1 | Job Description: | n | ||
| 2 | JOB SUMMARY | 1 | JOB SUMMARY | ||
| 3 | 2 | ||||
| t | 4 | Qualifications: | t | 3 | The Hospital Unit Service Coordinator (HUSC) supports safe, efficient, and timely operations in the |
| > | Emergency Department (ED) under the direction of the Unit Director, Assistant Unit Director, Charge | ||||
| > | Nurse, or designee. The HUSC functions as a central communication and coordination resource for nur | ||||
| > | ses, physicians, advanced practice providers, registration, patient transport, diagnostic services, | ||||
| > | ancillary departments, patients, families, and other members of the interdisciplinary team. | ||||
| 5 | REQUIRED - High school diploma or equivalent. - Ability to work effectively in a busy, team-oriented | 4 | |||
| > | environment and prioritize multiple simultaneous demands. - Strong interpersonal, customer-service, | ||||
| > | and communication skills; ability to communicate effectively in English, verbally and in writing. - | ||||
| > | Demonstrated attention to detail and ability to accurately enter, retrieve, and organize informatio | ||||
| > | n. - Basic computer proficiency and ability to learn electronic health record, communication, and ho | ||||
| > | spital information systems. - Ability to perform basic arithmetic and clerical functions. - Ability | ||||
| > | to maintain confidentiality and use sound judgment when handling sensitive information. - Ability to | ||||
| > | remain calm and professional during urgent, high-stress, or rapidly changing situations. - Ability | ||||
| > | to satisfactorily perform the essential functions of the position with or without reasonable accommo | ||||
| > | dation. - PREFERRED - Previous experience in an Emergency Department, hospital unit, urgent care, or | ||||
| > | other healthcare setting. - Previous unit clerk, ward clerk, HUSC, patient care coordinator, medica | ||||
| > | l office, or healthcare administrative experience. - Experience with Epic or another electronic heal | ||||
| > | th record. - Knowledge of medical terminology. - Experience with hospital paging, patient-flow, tran | ||||
| > | sfer-center, bed-management, or downtime systems. - Experience working in a high-volume setting requ | ||||
| > | iring frequent prioritization and coordination across multiple departments. | ||||
| 5 | In a fast-paced, high-acuity, 24/7 emergency care environment, the HUSC performs complex clerical, | ||||
| > | communication, patient-flow, and administrative functions that support positive patient outcomes and | ||||
| > | department throughput. The HUSC prioritizes multiple simultaneous requests; maintains accurate elec | ||||
| > | tronic and paper-based information; assists with coordination of admissions, transfers, discharges, | ||||
| > | testing, consults, and transportation; and escalates operational or safety concerns to the Charge Nu | ||||
| > | rse or appropriate leader. The position does not independently provide clinical assessment, treatmen | ||||
| > | t, or nursing care. | ||||
| 6 | |||||
| 7 | All team members are expected to demonstrate professionalism, respect, cultural humility, service e | ||||
| > | xcellence, accountability, effective communication, and collaboration consistent with UCSF Health st | ||||
| > | andards and organizational values. | ||||