Only the job description changed.
| Previous Job Description | Current Job Description | ||||
|---|---|---|---|---|---|
| n | 1 | Job Description: | n | 1 | Under the supervision of the Director and the direction of the Specialists in Poison Information, th |
| > | e Pharmacy Technician II - Provider provides assessment and management advice and follow-up for emer | ||||
| > | gency and informational telephone calls from the public made to the California Poison Center System | ||||
| > | at Valley Children’s Hospital in Madera, CA. The calls received from the public may include issues s | ||||
| > | uch as toxicity of drugs, household chemicals, plants, venomous and environmental chemicals. | ||||
| 2 | Under the supervision of the Director and the direction of the Specialists in Poison Information, th | ||||
| > | e Pharmacy Technician II - Provider provides assessment and management advice and follow-up for emer | ||||
| > | gency and informational telephone calls from the public made to the California Poison Center System | ||||
| > | at Valley Children’s Hospital in Madera, CA. The calls received from the public may include issues s | ||||
| > | uch as toxicity of drugs, household chemicals, plants, venomous and environmental chemicals. The Pha | ||||
| > | rmacy Technician II - Provider (PT II - P) is responsible for: 1. Providing initial management ad | ||||
| > | vice and follow-up for emergency and informational telephone calls from the public to the poi | ||||
| > | son control center (Madera Division of the California Poison Control System (CPCS)). 2. Working w | ||||
| > | ith the direction of Specialists in Poison Information and according to policy and guidelines of the | ||||
| > | CPCS, under the supervision of the Medical and Managing Directors. 3. Managing and tr | ||||
| > | iaging calls to other staff as specified in the CPCS policies and procedures. 4. Documenting all | ||||
| > | consultations in an electronic medical record. 5. Assisting in the development of written materia | ||||
| > | ls as requested. 6. Providing referrals to and alerting governmental agencies when appropriate. | ||||
| 3 | 2 | ||||
| t | 4 | Qualifications: | t | 3 | The Pharmacy Technician II - Provider (PT II - P) is responsible for: |
| 5 | Required Qualifications: - Excellent demonstrated record of attendance and punctuality - Demonstrate | 4 | |||
| > | d ability to organize and manage time efficiently and productively - Excellent oral, written, interp | ||||
| > | ersonal and problem-solving skills - Ability to handle staff, patient, and student issues with tact, | ||||
| > | diplomacy, and confidentiality - Attention to detail and willingness to learn - Ability to function | ||||
| > | with minimal supervision - Ability to receive instructions and constructive feedback - Excellent ve | ||||
| > | rbal communication skills - Education: - Licensed Pharmacy Technician by the California Board of Pha | ||||
| > | rmacy - Completion of a recognized/accredited Pharmacy Technician Training Program - Minimum 2 years | ||||
| > | of experience in a Specialty Pharmacy and/or in a retail/community pharmacy, and/or an equivalent c | ||||
| > | ombination of education and experience - Must possess the skills, knowledge, and abilities essential | ||||
| > | to the successful performance of the duties assigned to the positions. - Knowledge of medical and p | ||||
| > | harmaceutical terminology - Ability to exercise appropriate judgment with policies and triage calls | ||||
| > | to other hotline staff - Experience working in a poison center or managing emergency health related | ||||
| > | calls - Proficiency in Word, Excel, Outlook, Internet Explorer, and database record entry and retrie | ||||
| > | val | ||||
| 5 | 1. Providing initial management advice and follow-up for emergency and informational telephone call | ||||
| > | s from the public to the poison control center (Madera Division of the California Poison Control Sys | ||||
| > | tem (CPCS)). | ||||
| 6 | 2. Working with the direction of Specialists in Poison Information and according to policy and guide | ||||
| > | lines of the CPCS, under the supervision of the Medical and Managing Directors. | ||||
| 7 | 3. Managing and triaging calls to other staff as specified in the CPCS policies and procedures. | ||||
| 8 | 4. Documenting all consultations in an electronic medical record. | ||||
| 9 | 5. Assisting in the development of written materials as requested. | ||||
| 10 | 6. Providing referrals to and alerting governmental agencies when appropriate. | ||||