Only the job description changed.
| Previous Job Description | Current Job Description | ||||
|---|---|---|---|---|---|
| n | 1 | Job Description: | n | 1 | Job Function Summary: |
| 2 | Job Function Summary: Involves the administrative services and operations for health care clinics or | ||||
| > | centers, in accordance with federal, local, and internal standards, policies, and regulations. Typi | ||||
| > | cally includes operations, fiscal management, program planning, and / or external marketing activiti | ||||
| > | es. Management levels may include oversight of clinical patient care. (Note, when primary focus is p | ||||
| > | atient care, see Ambulatory Patient Care Services job function.) Experienced professional who knows | ||||
| > | how to apply theory and put it into practice with in-depth understanding of the professional field; | ||||
| > | independently performs the full range of responsibilities within the function; possesses broad job k | ||||
| > | nowledge; analyzes problems / issues of diverse scope and determines solutions. Applies broad knowle | ||||
| > | dge of ambulatory care clinics clinical, regulatory and operational practices to implement and monit | ||||
| > | or the business operations of a clinic. Including but not limited to verifying billing, documentatio | ||||
| > | n, financial reporting, IT Systems, facilities and procedures are compliant and meet standards set f | ||||
| > | orth by UCSF and regulatory bodies such as TJC. Serves as liaison for Ophthalmology’s concierge pati | ||||
| > | ents. Coordinates consults, Lasik surgeries for Refractive service, educates patients on Lasik proce | ||||
| > | dures and eligibility, collects fees for refractive procedures, assists with ordering of equipment a | ||||
| > | nd supplies. Coordinates with external and internal medical providers to ensure timely patient acces | ||||
| > | s for acute and urgent patients. Coordinates with surgeons and patients for collection of the premiu | ||||
| > | m lens fees, for complex cataract surgeries Department Overview The department of Ophthalmology is a | ||||
| > | large multi-specialty practice spanning over four locations including the Parnassus, Mission Bay an | ||||
| > | d Berkeley Campuses. Our practice treats all levels of optometric and ophthalmic pathology, from bas | ||||
| > | ic refractive correction to complex conditions of the eye. We possess a diverse patient and treat bo | ||||
| > | th pediatric and adult populations. The department is a high throughput ambulatory clinic that is pr | ||||
| > | ocedure and outpatient based. | ||||
| 3 | 2 | ||||
| t | 4 | Qualifications: | t | 3 | Involves the administrative services and operations for health care clinics or centers, in accordan |
| > | ce with federal, local, and internal standards, policies, and regulations. Typically includes operat | ||||
| > | ions, fiscal management, program planning, and / or external marketing activities. Management levels | ||||
| > | may include oversight of clinical patient care. (Note, when primary focus is patient care, see Ambu | ||||
| > | latory Patient Care Services job function.) | ||||
| 5 | Knowledge Skills and Abilities (KSAs) Please list: Knowledge, Skills and Abilities Req / Pref Thorou | 4 | |||
| > | gh knowledge of the clinical and operational implications of medical billing practices including cod | ||||
| > | ing, billing systems and documentation requirements. Knowledge of ambulatory care clinic practice ma | ||||
| > | nagement including patient care workflows and processes. Thorough understanding of medical terminolo | ||||
| > | gy and specialized clinical knowledge of clinic practice area. REQ Proven ability to apply knowledge | ||||
| > | of medical center policies and procedures and related legislative, accreditation, licensing and com | ||||
| > | pliance environments to assess and monitor clinic operations. REQ Excellent communication skills, in | ||||
| > | cluding active listening and critical thinking. Demonstrated ability to clearly and concisely commun | ||||
| > | icate clinic content, rules and regulations. REQ Strong interpersonal skills. Actively cooperates an | ||||
| > | d supports the work of others. Ability to work productively with anyone regardless of background. Em | ||||
| > | pathetic and aware of impact on others. REQ Productive in work volume, speed, quality and consistenc | ||||
| > | y. Ability to see projects through to completion on deadline. Excellent interpersonal judgment and d | ||||
| > | iscretion. Ability to work well as part of an administrative team with a customer service orientatio | ||||
| > | n towards co-workers, faculty and researchers. REQ Ability to perform all commonly applicable functi | ||||
| > | ons in the Microsoft Suite. Skills in data management. Effectively uses relevant healthcare and clin | ||||
| > | ic operations information technology, including billing systems and medical record documentation. RE | ||||
| > | Q Thorough knowledge of data management and documentation methods used in ambulatory care clinics. R | ||||
| > | EQ Three years of relevant experience REQ Previous experience (2-3 years) in an outpatient clinical | ||||
| > | environment working directly with patients and ophthalmologists PREF Education, Licenses and Certifi | ||||
| > | cations: Education Req / Pref Bachelor's degree in Statistics or Business Analytics or other related | ||||
| > | area and / or equivalent experience / training. Req | ||||
| 5 | Experienced professional who knows how to apply theory and put it into practice with in-depth under | ||||
| > | standing of the professional field; independently performs the full range of responsibilities within | ||||
| > | the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determ | ||||
| > | ines solutions. | ||||
| 6 | |||||
| 7 | Applies broad knowledge of ambulatory care clinics clinical, regulatory and operational practices t | ||||
| > | o implement and monitor the business operations of a clinic. Including but not limited to verifying | ||||
| > | billing, documentation, financial reporting, IT Systems, facilities and procedures are compliant and | ||||
| > | meet standards set forth by UCSF and regulatory bodies such as TJC. Serves as liaison for Ophthalmo | ||||
| > | logy’s concierge patients. Coordinates consults, Lasik surgeries for Refractive service, educates pa | ||||
| > | tients on Lasik procedures and eligibility, collects fees for refractive procedures, assists with or | ||||
| > | dering of equipment and supplies. Coordinates with external and internal medical providers to ensure | ||||
| > | timely patient access for acute and urgent patients. Coordinates with surgeons and patients for col | ||||
| > | lection of the premium lens fees, for complex cataract surgeries | ||||
| 8 | |||||
| 9 | Department Overview | ||||
| 10 | |||||
| 11 | The department of Ophthalmology is a large multi-specialty practice spanning over four locations in | ||||
| > | cluding the Parnassus, Mission Bay and Berkeley Campuses. Our practice treats all levels of optometr | ||||
| > | ic and ophthalmic pathology, from basic refractive correction to complex conditions of the eye. We p | ||||
| > | ossess a diverse patient and treat both pediatric and adult populations. The department is a high th | ||||
| > | roughput ambulatory clinic that is procedure and outpatient based. | ||||