Only the job description changed.
| Previous Job Description | Current Job Description | ||||
|---|---|---|---|---|---|
| n | 1 | Job Description: | n | 1 | JOB SUMMARY |
| 2 | JOB SUMMARY Under supervision of the Nurse Manager, guided by policies and procedures of the Ambulat | ||||
| > | ory Services, the Hospital Assistant III assists in the delivery of care to patients being seen in t | ||||
| > | he practice. They will perform assigned patient care procedures in support of the care services pro | ||||
| > | vided to patients within the practice. They are required to adhere to the Telephone and House Stand | ||||
| > | ards as adopted by the department. The assistant also assists with front and back office responsibi | ||||
| > | lities, which include scheduling, pre-registering, verifying insurance, obtaining referrals and auth | ||||
| > | orizations and coordination of required medical and financial information. They work as a team membe | ||||
| > | r with other staff and consistently projects a professional, caring and courteous demeanor. The Hosp | ||||
| > | ital Assistant III is responsible for the efficient patient flow and provides support to multiple ph | ||||
| > | ysicians. They communicate with referring physicians’ offices,and serves a liaison for the outside p | ||||
| > | roviders. They are responsible for insurance authorizations and pharmacy refills, as well as complic | ||||
| > | ated treatment authorizations and hospital admission arrangements. The MA must have flexibility to c | ||||
| > | over multiple UCSF Health center clinics. REPORTING RELATIONSHIPS Supervises no staff | ||||
| 3 | 2 | ||||
| t | 4 | Qualifications: | t | 3 | Under supervision of the Nurse Manager, guided by policies and procedures of the Ambulatory Service |
| > | s, the Hospital Assistant III assists in the delivery of care to patients being seen in the practice | ||||
| > | . They will perform assigned patient care procedures in support of the care services provided to pat | ||||
| > | ients within the practice. They are required to adhere to the Telephone and House Standards as adopt | ||||
| > | ed by the department. The assistant also assists with front and back office responsibilities, which | ||||
| > | include scheduling, pre-registering, verifying insurance, obtaining referrals and authorizations and | ||||
| > | coordination of required medical and financial information. They work as a team member with other s | ||||
| > | taff and consistently projects a professional, caring and courteous demeanor. The Hospital Assistant | ||||
| > | III is responsible for the efficient patient flow and provides support to multiple physicians. They | ||||
| > | communicate with referring physicians’ offices,and serves a liaison for the outside providers. They | ||||
| > | are responsible for insurance authorizations and pharmacy refills, as well as complicated treatment | ||||
| > | authorizations and hospital admission arrangements. The MA must have flexibility to cover multiple | ||||
| > | UCSF Health center clinics. | ||||
| 5 | REQUIRED QUALIFICATION - Certification from an approved Medical Assistant program; or equivalent com | 4 | |||
| > | bination of training and experience. - Knowledge and abilities essential to the successful performan | ||||
| > | ce of the duties assigned to the position. - Current American Heart Association CPR Certification - | ||||
| > | Minimum of 1 year of recent experience working in a busy health care environment. - Familiarity with | ||||
| > | insurance verification and authorizations - Ability to sit at a computer terminal for extended peri | ||||
| > | ods of time, with no restrictions for keyboarding. - Strong computer skills, including basic keyboar | ||||
| > | ding skills, and experience and ability to work effectively in Word and Excel. - Ability to prioriti | ||||
| > | ze and work efficiently with multiple forms of patient & provider communication including email, fax | ||||
| > | and phone system. - Excellent organizational and problem-solving skills. - Excellent verbal skills. | ||||
| > | - Excellent interpersonal skills - Strong writing skills to include the ability to compose basic of | ||||
| > | fice communications. - Ability to deal sensitively and effectively with patients. - Ability to commu | ||||
| > | nicate effectively and efficiently with team physicians and referring physicians PREFERRED QUALIFICA | ||||
| > | TION REQUIRED LICENSES/CERTIFICATIONS - Current American Heart Association CPR certification - CPT-1 | ||||
| > | Certification required for Primary Care departments o****If applicant does not have a CPT-1, they w | ||||
| > | ill be hired as Hospital Assistant II and will be reclassified to a Hospital Assistant 3 once they r | ||||
| > | eceive CPT-1 certification with the State of California POPULATIONS SERVED Employees who routinely p | ||||
| > | rovide direct patient care require a statement concerning Populations Served Competencies. Typically | ||||
| > | , a statement such as “Demonstrated ability to provide appropriate care based on the needs of a spec | ||||
| > | ific individual, including the patient’s age.” is sufficient. Select from the following patient age | ||||
| > | categories. Infant Child Adolescent Adult Geriatric | ||||
| 5 | REPORTING RELATIONSHIPS | ||||
| 6 | |||||
| 7 | Supervises no staff | ||||