Only the job description changed.
| Previous Job Description | Current Job Description | ||||
|---|---|---|---|---|---|
| n | 1 | Job Description: | n | ||
| 2 | Applies extensive knowledge of ambulatory care clinics clinical, regulatory, and operational practic | 1 | Applies extensive knowledge of ambulatory care clinics clinical, regulatory, and operational practic | ||
| > | es to improve access efficiency and productivity. Coordinates and monitors operations of ambulatory | > | es to improve access efficiency and productivity. Coordinates and monitors operations of ambulatory | ||
| > | care clinics in conjunction with Nurse Manager and Medical Directors. Implements projects of large s | > | care clinics in conjunction with Nurse Manager and Medical Directors. Implements projects of large s | ||
| > | cope and high degrees of complexity. The Clinical Operations Specialist analyzes and determines clin | > | cope and high degrees of complexity. The Clinical Operations Specialist analyzes and determines clin | ||
| > | ical coverage needs of Parnassus, Mission Bay, and Mt. Zion Hospital Operating Rooms, the Orthopedic | > | ical coverage needs of Parnassus, Mission Bay, and Mt. Zion Hospital Operating Rooms, the Orthopedic | ||
| > | Institute, and all off-site Anesthesia sites, in both operating and non-operating locations. This i | > | Institute, and all off-site Anesthesia sites, in both operating and non-operating locations. This i | ||
| > | ndividual then analyzes staffing availability data and develops staffing of more than 298 Anesthesio | > | ndividual then analyzes staffing availability data and develops staffing of more than 298 Anesthesio | ||
| > | logists. This requires coordination with individuals charged with CRNA and clinical residents. | > | logists. This requires coordination with individuals charged with CRNA and clinical residents. | ||
| n | n | 2 | The Clinical Operations Specialist analyzes and determines clinical coverage needs of Parnassus, Mis | ||
| > | sion Bay, and Mt. Zion Hospital Operating Rooms, the Orthopedic Institute, and all off-site Anesthes | ||||
| > | ia sites, in both operating and non-operating locations. This individual then analyzes staffing avai | ||||
| > | lability data and develops staffing of more than 298 Anesthesiologists. This requires coordination w | ||||
| > | ith individuals charged with CRNA and clinical residents. This position must ensure appropriate cove | ||||
| > | rage is provided for several specialty services, in addition to the operating rooms. Any staffing de | ||||
| > | ficiencies or inappropriate coverage may pose risks to patient safety and affect the department’s op | ||||
| > | erating costs. The position is responsible for identifying, analyzing and resolving staffing conflic | ||||
| > | ts; moreover, the Clinical Operations Specialist is responsible for providing notice to principals ( | ||||
| > | faculty, managers and staff) regarding amendments and modifications. The Clinial Operations Speciali | ||||
| > | st must ensure the faculty are scheduled accordingly to their clinical requirements as established b | ||||
| > | y their annual contracts. This has direct impact to the individual’s clinical incentive compensation | ||||
| > | and the Department’s operating costs. | ||||
| 3 | 3 | ||||
| t | 4 | Qualifications: | t | 4 | The Clinical Operations Specialist assesses, identifies, and implements process improvements and AI |
| > | or other automation opportunities for the clinical operations workflows within their scope of work. | ||||
| > | This may include, but is not limited to, new technology solutions and the creation and implementatio | ||||
| > | n of AI and machine learning-enabled care workflows, in partnership and close collaboration with cli | ||||
| > | nical and administrative professionals within the Anesthesia Department and across other parts of th | ||||
| > | e UCSF enterprise. | ||||
| 5 | Required Qualifications: - Bachelor's degree in related area and / or equivalent experience / traini | 5 | |||
| > | ng. - Minimum 5 years of related experience - Experience with and knowledge of software development, | ||||
| > | automation of workflows and or computer science background/education/training - Advanced understand | ||||
| > | ing of medical terminology and maintains a broad range of clinical expertise in theory and best prac | ||||
| > | tices of clinic practice area. - Skills in data management. - Proven ability to apply knowledge of m | ||||
| > | edical center policies and procedures and related legislative, accreditation, licensing and complian | ||||
| > | ce environments to assess and monitor clinic operations to recommend improvements in clinic processe | ||||
| > | s. - Advanced communication skills; includes verbal and written, active listening, critical thinking | ||||
| > | , persuasiveness, advising and counseling skills. - Demonstrated ability to clearly and concisely co | ||||
| > | mmunicate about clinic operations and advocate for clinic. - Advanced interpersonal skills. Skills t | ||||
| > | o work collaboratively; coordinate and integrate with others throughout the organization. - Successf | ||||
| > | ul experience working with people with a wide range of backgrounds and skills. - Advanced organizati | ||||
| > | onal and complex project management skills. - Ability to lead a team, prioritize personal and team t | ||||
| > | asks and see projects through from inception to completion on schedule. - Exceptional customer servi | ||||
| > | ce, analytical, planning, problem-solving, interpersonal and team-building skills. - Ability to effe | ||||
| > | ctively persuade and negotiate results in complex situations. - Ability to perform all commonly appl | ||||
| > | icable functions in the Microsoft Suite. - Ability to teach others. - Excellent mathematical, analyt | ||||
| > | ical and communication (verbal and written) skills. Preferred Qualifications: - Master's degree - Ad | ||||
| > | vanced knowledge of organization’s relevant healthcare and clinic operations information technology, | ||||
| > | including billing systems and medical record documentation. - Proficiency in QGenda scheduling plat | ||||
| > | form - Experience with QGenda plaform for scheduling and reporting functions - Prior working knowled | ||||
| > | ge of the EPIC (Apex) system - Proficiency in FileMaker Pro - Experience working in an Academic Medi | ||||
| > | cal Center and the Surgery/Anesthesia Departments - Experience with provider scheduling, preferably | ||||
| > | in Anesthesia or Surgical Specialties - Advanced knowledge of data analysis, research and reporting, | ||||
| > | particularly methods used in ambulatory care clinics. - Advanced knowledge of the clinical and oper | ||||
| > | ational implications of ambulatory care clinic practice management including patient care workflows | ||||
| > | and processes. | ||||
| 6 | The Clinical Operations Specialist will report directly to the Director of Clinical Operations with | ||||
| > | close working partnerships with the Vice Chairs of the Department of Anesthesia. | ||||
| 7 | |||||
| 8 | Department Description: | ||||
| 9 | The Department of Anesthesia and Perioperative Care at UCSF provides outstanding patient care, promo | ||||
| > | tes cutting-edge basic and clinical science research, and educates the next generation of health car | ||||
| > | e providers while focusing on the principles of community. | ||||
| 10 | |||||
| 11 | The Department of Anesthesia and Perioperative Care ranks as one of the largest departments in the S | ||||
| > | chool of Medicine with an annual budget of $145 million. The two largest components of the annual bu | ||||
| > | dget are Professional Fee Income and Extramural Funds, representing 90.4% or $132 million (including | ||||
| > | ZSFG professional fees and 6.9% or $10.1 million of the annual budget respectively. Currently, the | ||||
| > | department has over 298 Faculty members, 27 Staff Physicians, 205 Staff Employees, 6 Fellows, 90 Res | ||||
| > | idents, 12 Non-Faculty Academics, 11 postdocs, 68 CRNAs, and 5 Nurse Practitioners at ZSFG. | ||||
| 12 | |||||
| 13 | In addition to the Moffitt-Long Hospital, very active units of the department exist at the Zuckerber | ||||
| > | g San Francisco General Hospital and Trauma Center (inpatient and outpatient, including a very activ | ||||
| > | e trauma service), San Francisco Veterans Affairs Medical Center (inpatient and outpatient), Mt. Zio | ||||
| > | n Medical Center (outpatient, including 23-hour stays and the Pain Management Center), Benioff Child | ||||
| > | ren's Hospital Oakland, the UCSF Orthopedic Institute and the Benioff Children's, Betty Irene Moore | ||||
| > | Women's and Bakar Cancer (NIH-designated Cancer Center) Hospitals in the Mission Bay neighborhood. | ||||
| 14 | |||||
| 15 | The Department now has essential roles in patient care outside of the operating rooms, with active p | ||||
| > | articipation in Ambulatory Care, Acute and Chronic Pain, and in the Preoperative Clinic. Over the de | ||||
| > | partment’s fifty-plus years of existence, the department has been at the heart of modern anesthesia’ | ||||
| > | s explosive growth, and to this day, continues to have an enormous impact on surgical practice and t | ||||
| > | he management of pain. The department’s research, education, and clinical care quickly earned and ma | ||||
| > | intained reputations that are equal to or better than any institution in the world. Individual membe | ||||
| > | rs of our faculty have had a major influence on our specialty both nationally and internationally, i | ||||
| > | ncluding NIH study sections, NIH funding, FDA, and Editorial Boards. Research activities within this | ||||
| > | department are integrated with and inform clinical practice. For many years, ours has been among th | ||||
| > | e top departments for NIH research funding in anesthesia in the United States. | ||||
| 16 | |||||
| 17 | The Department of Anesthesia provides considerable support and structure for research in general and | ||||
| > | , for research training programs, highlighted by the innovative Pathway to Scientific Independence ( | ||||
| > | PSI). This program begins at the residency level, incorporating the Research Scholars Track of the A | ||||
| > | nesthesia Residency, moving through the post-residency NIH-funded T32 training grant and faculty pos | ||||
| > | itions with mentored research support, and ultimately achieving extramurally funded, independent res | ||||
| > | earcher status. | ||||