Only the job description changed.
| Previous Job Description | Current Job Description | ||||
|---|---|---|---|---|---|
| n | 1 | Job Description: | n | 1 | The Senior Server Administrator will drive the day-to-day maintenance and operations of on-premises |
| > | and virtual servers to ensure stability and security of University of California, San Francisco’s (U | ||||
| > | CSF) computing environment. This role will coordinate server needs between a broad range of customer | ||||
| > | s, partners, and key stakeholders in administrative and academic units. The Senior Server Administra | ||||
| > | tor will act as a technical subject matter expert for Information Technology (IT) colleagues and pro | ||||
| > | vide training assistance and technical mentorship. This role will support hypervisor deployment and | ||||
| > | configuration as well as maintain day-to-day operations of centralized, distributed, physical, and v | ||||
| > | irtual servers. | ||||
| 2 | The Senior Server Administrator will drive the day-to-day maintenance and operations of on-premises | ||||
| > | and virtual servers to ensure stability and security of University of California, San Francisco’s (U | ||||
| > | CSF) computing environment. This role will coordinate server needs between a broad range of customer | ||||
| > | s, partners, and key stakeholders in administrative and academic units. The Senior Server Administra | ||||
| > | tor will act as a technical subject matter expert for Information Technology (IT) colleagues and pro | ||||
| > | vide training assistance and technical mentorship. This role will support hypervisor deployment and | ||||
| > | configuration as well as maintain day-to-day operations of centralized, distributed, physical, and v | ||||
| > | irtual servers. The Senior Server Administrator will positively impact UCSF’s operations and culture | ||||
| > | by ensuring UCSF's IT infrastructure is operable, secure, efficient, and effective in service of UC | ||||
| > | SF’s academic mission. This team member will advance the UCSF’s mission by delivering exceptional in | ||||
| > | formation technology services comprehensively and consistently across faculty, staff, and students. | ||||
| > | This role will execute UCSF’s vision while modeling UCSF’s culture and values. This role is expected | ||||
| > | to support the strategic modernization of UCSF’s UNIX platform services, including the transition o | ||||
| > | f AIX-based workloads to Red Hat Enterprise Linux (RHEL) on virtualized infrastructure. The incumben | ||||
| > | t will provide technical leadership in planning, migration, performance tuning, and operational stab | ||||
| > | ilization of RHEL environments supporting critical healthcare and other Tier 0/Tier 1 applications. | ||||
| > | Department Overview: University of California, San Francisco (UCSF) is distinguished as a leading ac | ||||
| > | ademic healthcare organization, home to groundbreaking discoveries, world-class education, and excep | ||||
| > | tional healthcare services. Infrastructure Services (IS) is the backbone of the technological infras | ||||
| > | tructure, assuring the technical services that enable the academic, medical, and research missions o | ||||
| > | f the organization. Beyond a focus on maintaining systems and resolving issues, we are committed to | ||||
| > | nurturing the potential of our team members and empowering them to excel. UCSF Infrastructure Servic | ||||
| > | es provides 24x7 support to the University community, always upholding the highest level of responsi | ||||
| > | veness and reliability for our customers. IS values innovation and excellence in ensuring secure and | ||||
| > | efficient Information Technology (IT) services, regardless of the hour or complexity of the issue. | ||||
| > | The Platform Services team within Infrastructure Services is committed to empowering the academic, m | ||||
| > | edical, and research mission of UCSF by ensuring that all customers have seamless, secure, and acces | ||||
| > | sible technological support. The team oversees the management and maintenance of various technology | ||||
| > | platforms, including system and cloud services, to guarantee they are secure, readily available, and | ||||
| > | performing optimally. Platform Services handles the management of critical software, such as Epic, | ||||
| > | ensuring it supports the highest level of medical service delivery by operating at peak performance. | ||||
| > | The team also oversees data center operations, including server management, storage, and networking | ||||
| > | equipment, to ensure the reliable delivery of health services. Additionally, it manages databases w | ||||
| > | ith a focus on data security, availability, and top-tier performance. All these tasks are critical n | ||||
| > | ot only for the smooth operation of the University’s technological infrastructure, but also for enha | ||||
| > | ncing productivity, enabling the provision of high-quality health services and learning, and ultimat | ||||
| > | ely, improving patient and student outcomes. | ||||
| 3 | 2 | ||||
| t | 4 | Qualifications: | t | 3 | The Senior Server Administrator will positively impact UCSF’s operations and culture by ensuring UC |
| > | SF's IT infrastructure is operable, secure, efficient, and effective in service of UCSF’s academic m | ||||
| > | ission. This team member will advance the UCSF’s mission by delivering exceptional information techn | ||||
| > | ology services comprehensively and consistently across faculty, staff, and students. This role will | ||||
| > | execute UCSF’s vision while modeling UCSF’s culture and values. | ||||
| 5 | REQUIRED QUALIFICATIONS - Bachelor’s degree, or equivalent combination of experience/training, in on | 4 | |||
| > | e or more of the following fields: computer science, engineering, computer information systems, etc. | ||||
| > | - 5 years of experience with enterprise server administration with primary focus in IBM AIX on IBM | ||||
| > | POWER platforms in large-scale production environments. - 3 years of experience administering Red Ha | ||||
| > | t Enterprise Linux (RHEL) in enterprise environments. - 3 years of experience supporting high availa | ||||
| > | bility (IBM PowerHA), clustering, and disaster recovery architectures for mission-critical applicati | ||||
| > | ons. - 3 years of experience managing UNIX (i.e. PowerVM) and other virtualization technologies incl | ||||
| > | uding logical partitioning and I/O virtualization. - 3 years of experience planning and executing op | ||||
| > | erating system migrations or platform modernization initiatives - 3 years of experience deploying au | ||||
| > | tomation frameworks (Ansible, etc). - Advanced knowledge of IBM AIX system administration, including | ||||
| > | LPAR management, VIOS, PowerVM, and Live Partition Mobility. - Advanced knowledge of Red Hat Enterp | ||||
| > | rise Linux administration, including system hardening, lifecycle management, and performance tuning. | ||||
| > | - Ability to implement and support clustering technologies such as PowerHA and/or Linux-based HA so | ||||
| > | lutions. - Ability to integrate UNIX/Linux systems with enterprise storage platforms. - Ability to d | ||||
| > | eploy and manage Secure File Transfer Protocol (SFTP) frameworks. - Ability to deploy and manage Man | ||||
| > | aged File Transfer (MFT) frameworks using scripts or 3rd-party products (GoAnywhere, etc)l - Demonst | ||||
| > | rated extensive experience in information technology, platform services, virtualization, and server | ||||
| > | administration (Unix, Linux, and Windows). - Extensive experience with installing, configuring, modi | ||||
| > | fying, and supporting hypervisors, Unix, Linux, and other operating systems. Experience with platfor | ||||
| > | m automation and orchestration methodologies and tools. - Extensive experience with monitoring, audi | ||||
| > | ting, tuning, and analysis and optimization of system performance, security, and capacity planning, | ||||
| > | patching, and upgrades. - Proven ability to interpret, analyze, and apply pertinent service level ag | ||||
| > | reements, updates, policies, procedures, regulations, and other requirements and turn them into acti | ||||
| > | onable outcomes. - Understanding of system performance monitoring and actions that can be taken to i | ||||
| > | mprove or correct performance. Demonstrated skills associated with adapting equipment and technology | ||||
| > | to serve user needs. Demonstrated comprehensive understanding of how system management actions affe | ||||
| > | ct other systems, system users, and dependent/related functions. - Demonstrated advanced knowledge, | ||||
| > | skills, and abilities associated with system problem identification and resolution. Experience with | ||||
| > | design, configuration, operation, repair, tracking and tuning of technology systems. - Proficiency i | ||||
| > | n key Infrastructure as Code (IaC) methodologies and principles. Knowledge of IaC tools such as Terr | ||||
| > | aform, Ansible, Chef, Puppet, or equivalent, and proficiency in scripting languages associated with | ||||
| > | IaC tools. Ability to write and maintain clear, concise, and effective infrastructure code. Proficie | ||||
| > | ncy in automating deployments, scaling, and management of infrastructure components. - Advanced know | ||||
| > | ledge of computer security best practices and policies including demonstrated experience securing co | ||||
| > | mplex server-based software. - Strong customer service skills. Ability to triage and escalate to sup | ||||
| > | ervisors and/or other teams for resolution. - Strong written and verbal communication skills and abi | ||||
| > | lity to communicate technical information and ideas to a diverse community of colleagues and stakeho | ||||
| > | lders. - Ability to establish and advance positive working relationships and a strong rapport with t | ||||
| > | eam members, stakeholders, and customers. - Strong organizational skills and ability to balance comp | ||||
| > | eting priorities and support concurrent projects. Experience working in a project-based environment | ||||
| > | using leading project management practices including schedule management, status reporting, and comm | ||||
| > | unication of project risks and issues. - Strong demonstrated problem-solving skills; ability to scop | ||||
| > | e solutions based on knowledge of available resources and timelines. Ability to ask questions, gathe | ||||
| > | r information, evaluate options, and make decisions with integrity. - Ability to think creatively an | ||||
| > | d propose innovative ideas, including the incorporation of new technologies or processes. Ability to | ||||
| > | work with agility in a fast-paced environment. PREFERRED QUALIFICATIONS - Certifications - Server C | ||||
| > | ertification (Microsoft, Red Hat) - CompTIA Server+ or equivalent - VMware Certified Professional (V | ||||
| > | CP) or equivalent - Citrix Certified Associate – Virtualization (CCA-V) or equivalent | ||||
| 5 | This role is expected to support the strategic modernization of UCSF’s UNIX platform services, incl | ||||
| > | uding the transition of AIX-based workloads to Red Hat Enterprise Linux (RHEL) on virtualized infras | ||||
| > | tructure. The incumbent will provide technical leadership in planning, migration, performance tuning | ||||
| > | , and operational stabilization of RHEL environments supporting critical healthcare and other Tier 0 | ||||
| > | /Tier 1 applications. | ||||
| 6 | |||||
| 7 | Department Overview: | ||||
| 8 | |||||
| 9 | University of California, San Francisco (UCSF) is distinguished as a leading academic healthcare or | ||||
| > | ganization, home to groundbreaking discoveries, world-class education, and exceptional healthcare se | ||||
| > | rvices. Infrastructure Services (IS) is the backbone of the technological infrastructure, assuring t | ||||
| > | he technical services that enable the academic, medical, and research missions of the organization. | ||||
| > | Beyond a focus on maintaining systems and resolving issues, we are committed to nurturing the potent | ||||
| > | ial of our team members and empowering them to excel. UCSF Infrastructure Services provides 24x7 sup | ||||
| > | port to the University community, always upholding the highest level of responsiveness and reliabili | ||||
| > | ty for our customers. IS values innovation and excellence in ensuring secure and efficient Informati | ||||
| > | on Technology (IT) services, regardless of the hour or complexity of the issue. | ||||
| 10 | |||||
| 11 | The Platform Services team within Infrastructure Services is committed to empowering the academic, | ||||
| > | medical, and research mission of UCSF by ensuring that all customers have seamless, secure, and acce | ||||
| > | ssible technological support. The team oversees the management and maintenance of various technology | ||||
| > | platforms, including system and cloud services, to guarantee they are secure, readily available, an | ||||
| > | d performing optimally. Platform Services handles the management of critical software, such as Epic, | ||||
| > | ensuring it supports the highest level of medical service delivery by operating at peak performance | ||||
| > | . The team also oversees data center operations, including server management, storage, and networkin | ||||
| > | g equipment, to ensure the reliable delivery of health services. Additionally, it manages databases | ||||
| > | with a focus on data security, availability, and top-tier performance. All these tasks are critical | ||||
| > | not only for the smooth operation of the University’s technological infrastructure, but also for enh | ||||
| > | ancing productivity, enabling the provision of high-quality health services and learning, and ultima | ||||
| > | tely, improving patient and student outcomes. | ||||