Only the job description changed.
| Previous Job Description | Current Job Description | ||||
|---|---|---|---|---|---|
| n | 1 | Job Description: | n | ||
| 2 | Under the supervision of the Administrative Director of the Department of Neurological Surgery-Spine | 1 | Under the supervision of the Administrative Director of the Department of Neurological Surgery-Spine | ||
| > | , the Ambulatory Administrative Coordinator will work independently and have primary responsibility | > | , the Ambulatory Administrative Coordinator will work independently and have primary responsibility | ||
| > | for the day-to-day oversight of administrative support services provided to faculty and patients for | > | for the day-to-day oversight of administrative support services provided to faculty and patients for | ||
| > | the Parnassus Campus Spine Center. The Ambulatory Administrative Coordinator will be responsible fo | > | the Parnassus Campus Spine Center. The Ambulatory Administrative Coordinator will be responsible fo | ||
| > | r overseeing maintaining a patient database, managing patient scheduling, and coordinating advertise | > | r overseeing maintaining a patient database, managing patient scheduling, and coordinating advertise | ||
| > | ment of services to patients and providers, coordinating any relevant meetings. The Administrative | > | ment of services to patients and providers, coordinating any relevant meetings. The Administrative C | ||
| > | Coordinator is responsible for ensuring all required work is completed in the clinics to ensure eff | > | oordinator is responsible for ensuring all required work is completed in the clinics to ensure effic | ||
| > | icient scheduling and billing of patients. The administrative coordinator facilitates positive inter | > | ient scheduling and billing of patients. The administrative coordinator facilitates positive interac | ||
| > | action among staff, patients, and physicians within the practice. S/he works to establish and promot | > | tion among staff, patients, and physicians within the practice. S/he works to establish and promote | ||
| > | e teamwork among the staff and providers. The program Administrative Coordinator must have the abil | > | teamwork among the staff and providers. The program Administrative Coordinator must have the ability | ||
| > | ity to perform and prioritize multiple tasks and work well with staff, patients and providers. A h | > | to perform and prioritize multiple tasks and work well with staff, patients and providers. A high d | ||
| > | igh degree of independence, initiative, assertiveness, and diplomacy are necessary in dealing with f | > | egree of independence, initiative, assertiveness, and diplomacy are necessary in dealing with facult | ||
| > | aculty, staff and patients in a complex environment. This position ensures and is responsible for al | > | y, staff and patients in a complex environment. | ||
| > | l specialty communication and resources necessary for each physician’s clinic; including, but not li | ||||
| > | mited to, employee management/supervision (when covering practice manager), outpatient coordination, | ||||
| > | clinic flow and function, problem resolution, and pre-planning and efficiency. Other duties as assi | ||||
| > | gned by manager or director. The UCSF Department of Neurosurgery is ranked #3 best neurosurgery prog | ||||
| > | ram in the nation by US news. We serve a large population of cranial, spine, and neuro-oncology pati | ||||
| > | ents and offer world class care to our patients. We are dedicated to meeting the UCSF Pride mission | ||||
| > | statement and our medical staff include highly trained and world renowned physicians who have specia | ||||
| > | lized training in brain and spine surgery. | ||||
| 3 | 2 | ||||
| t | 4 | Qualifications: | t | 3 | This position ensures and is responsible for all specialty communication and resources necessary fo |
| > | r each physician’s clinic; including, but not limited to, employee management/supervision (when cove | ||||
| > | ring practice manager), outpatient coordination, clinic flow and function, problem resolution, and p | ||||
| > | re-planning and efficiency. Other duties as assigned by manager or director. | ||||
| 5 | Knowledge, Skills and Abilities Req / Pref Thorough knowledge of the clinical and operational implic | 4 | |||
| > | ations of medical billing practices including some coding, billing systems and documentation require | ||||
| > | ments. Knowledge of ambulatory care clinic practice management including patient care workflows and | ||||
| > | processes. Thorough understanding of medical terminology and specialized clinical knowledge of clini | ||||
| > | c practice area. Required Excellent communication skills; includes active listening and critical thi | ||||
| > | nking. Demonstrated ability to clearly and concisely communicate clinic content, rules and regulatio | ||||
| > | ns. Strong skills to communicate effectively with all levels of staff, faculty, students, vendors, a | ||||
| > | nd other external constituents-both verbally and in writing Required Strong interpersonal skills. Ac | ||||
| > | tively cooperates and supports the work of others. Ability to work productively with anyone regardle | ||||
| > | ss of background. Empathetic and aware of impact on others. Required Productive in work volume, spee | ||||
| > | d, quality and consistency. Ability to see projects through to completion on deadline. Excellent int | ||||
| > | erpersonal judgment and discretion. Ability to work well as part of an administrative team with a cu | ||||
| > | stomer service orientation towards co-workers, faculty and researchers. Required Ability to perform | ||||
| > | all commonly applicable functions in the Microsoft Suite. Skills in data management. Effectively use | ||||
| > | s relevant healthcare and clinic operations information technology, including billing systems and me | ||||
| > | dical record documentation. Required Thorough knowledge of data management and documentation methods | ||||
| > | used in ambulatory care clinics. Required Ability to be a leader and a follower, as is appropriate | ||||
| > | for the situation Required BA/BS with a major in a related field and/or two years of experience in a | ||||
| > | dministrative analysis or operations research or an equivalent combination of education and experien | ||||
| > | ce Required 2 years’ experience with leadership and the development of staff and other staff Preferr | ||||
| > | ed 3 years prior experience in medical office environment. Required Education Req / Pref Bachelor's | ||||
| > | degree in related area and / or equivalent experience / training. Required Licenses Req / Pref None | ||||
| > | Certifications Req / Pref None | ||||
| 5 | The UCSF Department of Neurosurgery is ranked #3 best neurosurgery program in the nation by US news | ||||
| > | . We serve a large population of cranial, spine, and neuro-oncology patients and offer world class c | ||||
| > | are to our patients. | ||||
| 6 | |||||
| 7 | We are dedicated to meeting the UCSF Pride mission statement and our medical staff include highly t | ||||
| > | rained and world renowned physicians who have specialized training in brain and spine surgery. | ||||