Only the job description changed.
| Previous Job Description | Current Job Description | ||||
|---|---|---|---|---|---|
| n | 1 | Job Description: | n | 1 | Please note: this is a temporary assignment with potential to extend. |
| 2 | Please note: this is a temporary assignment with potential to extend. UCSF's Temporary Employment Pr | ||||
| > | ogram (TEP) recruits and hires temporary employees for immediate clerical and technical support serv | ||||
| > | ices to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employe | ||||
| > | es to work on special projects, fill in for regular employees who are on vacation or leave, or to te | ||||
| > | mporarily fill a vacant position during recruitment. Frequently temporary employees become successfu | ||||
| > | l candidates for career and limited appointment positions. The Practice Coordinator 3 serves as the | ||||
| > | face of the Practice, collaborating with administrative, clinical, and management teams. Responsible | ||||
| > | for seamless operations and exceptional customer service, this role handles scheduling, referrals, | ||||
| > | revenue cycle management, and patient care coordination. | ||||
| 3 | 2 | ||||
| t | 4 | Qualifications: | t | 3 | UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate cler |
| > | ical and technical support services to UCSF Departments and various off-campus locations. UCSF depar | ||||
| > | tments deploy temporary employees to work on special projects, fill in for regular employees who are | ||||
| > | on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently tempo | ||||
| > | rary employees become successful candidates for career and limited appointment positions. | ||||
| 5 | Required: - High School graduate or equivalent with four years related experience; or college degree | 4 | |||
| > | and 6 months related experience; or equivalent combination of education and experience. - Experienc | ||||
| > | e with in-person client service - Scheduling patients - Strong computer skills, including basic keyb | ||||
| > | oarding skills, and experience with at least two Office-type software programs (i.e., Outlook, Word | ||||
| > | and Excel). Proven ability to navigate through multiple patient records systems. Able to sit at a co | ||||
| > | mputer terminal with telephone headphones for extended period of time. - Ability to analyze situatio | ||||
| > | ns, prioritizes, and develops solutions and makes recommendations. - Ability to work with minimal su | ||||
| > | pervision - Ability to use good judgment and work independently, at times under the pressure of dead | ||||
| > | lines - Ability to access situations prioritizes workload, develop solutions and make recommendation | ||||
| > | s. - Excellent customer service and communication/interpersonal skills, both over the telephone and | ||||
| > | directly. - Able to sit at a computer terminal with telephone headphones for extended periods of tim | ||||
| > | e. - Basic math skills required. - Proven ability to deal with a wide variety of individuals; - Abil | ||||
| > | ity to deal sensitively and effectively with patients. - Excellent organizational and problem-solvin | ||||
| > | g skills. - Strong writing skills to include the ability to compose, edit, and proof a wide variety | ||||
| > | of documents. - Demonstrated administrative/office coordination skills. Preferred: - EPIC/APeX stron | ||||
| > | gly preferred. - Experience in healthcare, including patient scheduling, insurance verification, and | ||||
| > | medical record data abstraction. - Experience in ambulatory settings. - Prior experience with appoi | ||||
| > | ntment, ancillary service, or surgical scheduling. Bilingual or multilingual capability (Spanish, Ca | ||||
| > | ntonese, and Russian). | ||||
| 5 | The Practice Coordinator 3 serves as the face of the Practice, collaborating with administrative, c | ||||
| > | linical, and management teams. Responsible for seamless operations and exceptional customer service, | ||||
| > | this role handles scheduling, referrals, revenue cycle management, and patient care coordination. | ||||