Only the job description changed.
| Previous Job Description | Current Job Description | ||||
|---|---|---|---|---|---|
| t | 1 | Job Description: | t | ||
| 2 | Under the supervision of the Patient Access Services Manager, the Admitting Representative is respon | 1 | Under the supervision of the Patient Access Services Manager, the Admitting Representative is respon | ||
| > | sible for greeting patients, patient identification, check-in, patient registration, and coordinatin | > | sible for greeting patients, patient identification, check-in, patient registration, and coordinatin | ||
| > | g escorts upon arrival for services. The registration process includes gathering demographic and fi | > | g escorts upon arrival for services. The registration process includes gathering demographic and fin | ||
| > | nancial information and entering it into the computer system quickly and accurately. Duties include | > | ancial information and entering it into the computer system quickly and accurately. Duties include c | ||
| > | cash collection and posting as appropriate. The Admitting Representative must understand their role, | > | ash collection and posting as appropriate. The Admitting Representative must understand their role, | ||
| > | provide superior customer service, and maintain a high degree of professionalism. He or she is requ | > | provide superior customer service, and maintain a high degree of professionalism. He or she is requi | ||
| > | ired to utilize a variety of hospital information systems to communicate with patients and visitors | > | red to utilize a variety of hospital information systems to communicate with patients and visitors a | ||
| > | and to effectively respond to inquiries. The Admitting Representative must comply with all guidelin | > | nd to effectively respond to inquiries. The Admitting Representative must comply with all guidelines | ||
| > | es put forth by the Medical Center Policies and Procedures. | > | put forth by the Medical Center Policies and Procedures. | ||
| 3 | |||||
| 4 | Qualifications: | ||||
| 5 | Requirements: - High school diploma or GED or equivalent. - Must have demonstrated strong customer s | ||||
| > | ervice skills. - Prior experience in healthcare, insurance-related, or comparable level. - Must be a | ||||
| > | ble to multitask and prioritize. - Ability to follow instructions; work quickly and accurately in a | ||||
| > | fast-paced environment. - Must have basic PC skills and proficiency in Microsoft Office, typing 30 w | ||||
| > | pm. - Articulate and concise oral communication and the ability to write clearly and concisely. - Ab | ||||
| > | ility to work collaboratively with a culturally diverse staff and patient/family population. - Abili | ||||
| > | ty to work independently with minimum supervision. - Ability to work onsite in San Francisco – worki | ||||
| > | ng 9:30 a.m. - 6:00 p.m. – Five 8-hour shifts - Sunday to Thursday to include holidays. Preferences: | ||||
| > | - Two (2) years of recent experience in hospital registration and/or admission procedures. - Basic | ||||
| > | knowledge of Medical Terminology. - Knowledge of government program regulations, Medicare, MIA, CCS, | ||||
| > | and other third-party payors. | ||||