Only the job description changed.
| Previous Job Description | Current Job Description | ||||
|---|---|---|---|---|---|
| n | 1 | Job Description: | n | 1 | As a patient-centered organization, UCSF Medical Center exists to enhance the health and well-being |
| > | of people through patient care, research and education. Success in this mission requires a culture o | ||||
| > | f collaboration, excellence, leadership and respect. UCSF Medical Center seeks faculty and staff tha | ||||
| > | t are committed to the values of professionalism, respect, integrity, diversity and excellence that | ||||
| > | are integral to our mission | ||||
| 2 | As a patient-centered organization, UCSF Medical Center exists to enhance the health and well-being | ||||
| > | of people through patient care, research and education. Success in this mission requires a culture o | ||||
| > | f collaboration, excellence, leadership and respect. UCSF Medical Center seeks faculty and staff tha | ||||
| > | t are committed to the values of professionalism, respect, integrity, diversity and excellence that | ||||
| > | are integral to our mission Under the supervision of the Medication Access Manager and guided by the | ||||
| > | policies and procedures of the Ambulatory and Outpatient Pharmacy Services, the Pharmacy Medication | ||||
| > | Support Specialist (MSS) facilitates prescription prior authorization (PA) and refill requests This | ||||
| > | role involves obtaining, preparing and submitting the necessary forms for insurance authorizations | ||||
| > | , requesting information from insurance companies regarding possible alternative therapies, and prov | ||||
| > | iding patients with timely communications regarding the status of the PA. In addition, this positio | ||||
| > | n is also responsible in facilitating medication refills requests. Using a refill protocol, the MSS | ||||
| > | evaluates refill requests for adherence to the refill protocol criteria which includes reviewing a p | ||||
| > | atient’s medical record in APeX and contacting a patient for needed information. The MSS also perfor | ||||
| > | ms medication benefits investigations and explores financial assistance options where applicable, to | ||||
| > | ensure patients have access to the medication they need, acting as the primary contact for all medi | ||||
| > | cation authorization and refill requests. | ||||
| 3 | 2 | ||||
| t | 4 | Qualifications: | t | 3 | Under the supervision of the Medication Access Manager and guided by the policies and procedures of |
| > | the Ambulatory and Outpatient Pharmacy Services, the Pharmacy Medication Support Specialist (MSS) f | ||||
| > | acilitates prescription prior authorization (PA) and refill requests This role involves obtaining, p | ||||
| > | reparing and submitting the necessary forms for insurance authorizations, requesting information fro | ||||
| > | m insurance companies regarding possible alternative therapies, and providing patients with timely c | ||||
| > | ommunications regarding the status of the PA. In addition, this position is also responsible in faci | ||||
| > | litating medication refills requests. Using a refill protocol, the MSS evaluates refill requests for | ||||
| > | adherence to the refill protocol criteria which includes reviewing a patient’s medical record in AP | ||||
| > | eX and contacting a patient for needed information. The MSS also performs medication benefits invest | ||||
| > | igations and explores financial assistance options where applicable, to ensure patients have access | ||||
| > | to the medication they need, acting as the primary contact for all medication authorization and refi | ||||
| > | ll requests. | ||||
| 5 | REQUIRED QUALIFICATIONS - This position requires flexibility to orient and work at all UCSF Medical | ||||
| > | Center locations. - Completion of a recognized/accredited Pharmacy Technician Training Program. - Mi | ||||
| > | nimum three (3) years’ experience as a Pharmacy Technician or allied healthcare professional in a ho | ||||
| > | spital, pharmacy, or other health care setting, or equivalent combination of education and experienc | ||||
| > | e. - Strong computer skills and use of Microsoft Office - Ability to prioritize work efficiently - E | ||||
| > | xcellent interpersonal communication skills, writing skills, and ability to work effectively with a | ||||
| > | large, diverse population, including maintaining good relationships between the Pharmacy and Ambulat | ||||
| > | ory clinics. - Excellent organizational and problem-solving skills - Must be able to multitask and b | ||||
| > | e flexible in changing work assignments at short notice - Basic math skills PREFERRED QUALIFICATION | ||||
| > | - Recent experience processing third-party billing, including prior authorization facilitation and r | ||||
| > | efill authorization - Bilingual in Spanish, Cantonese, and/or Russian preferred - Bachelor’s degree | ||||
| > | in health or behavioral science. - Medical Assistant Certification - Ability to use EMR and perform | ||||
| > | chart abstraction into EMR – specifically APeX - Adaptable to learn new technologies including AI so | ||||
| > | lutions. REQUIRED LICENSES/CERTIFICATIONS • Licensed Pharmacy Technician by the California Board of | ||||
| > | Pharmacy and in good standing | ||||