Only the job description changed.
| Previous Job Description | Current Job Description | ||||
|---|---|---|---|---|---|
| n | 1 | Job Description: | n | 1 | Job Summary: |
| 2 | Job Summary: The Administrative & Clinical Operations Officer , plans, and administers a range of ad | ||||
| > | ministrative and clinical operational functions for the Division, applying professional concepts and | ||||
| > | organizational policies to support divisional leadership. The role coordinates provider lifecycle p | ||||
| > | rocesses, including credentialing, onboarding, privileging, and compliance, and supports clinical op | ||||
| > | erations such as scheduling, coverage planning, and compensation. The incumbent performs financial a | ||||
| > | nd procurement activities, facilities and space coordination, IT asset management, and human resourc | ||||
| > | es support functions, ensuring compliance with institutional and regulatory requirements. The positi | ||||
| > | on also assists with divisional communications and participates in projects of moderate scope, using | ||||
| > | analytical skills, sound judgment, and strong organizational abilities to support effective operati | ||||
| > | ons within a complex academic medical environment. Department Description: The UCSF Division of Hosp | ||||
| > | ital Medicine at Zuckerberg San Francisco General Hospital (ZSFG) is a leading academic hospital med | ||||
| > | icine program dedicated to delivering high-quality, evidence-based care within a public safety-net h | ||||
| > | ealth system. The Division includes approximately 80 physicians, 4 advanced practice providers, and | ||||
| > | 13 administrative staff who support a broad range of inpatient clinical services and programs. Facul | ||||
| > | ty are actively engaged in clinical care, medical education, research, and quality improvement, serv | ||||
| > | ing as a core training site for UCSF medical students, residents, and fellows. The Division is commi | ||||
| > | tted to advancing health equity and improving care for diverse and underserved populations, and oper | ||||
| > | ates within a collaborative, multidisciplinary environment in partnership with UCSF and the San Fran | ||||
| > | cisco Department of Public Health. | ||||
| 3 | 2 | ||||
| t | 4 | Qualifications: | t | 3 | The Administrative & Clinical Operations Officer, plans, and administers a range of administrative |
| > | and clinical operational functions for the Division, applying professional concepts and organization | ||||
| > | al policies to support divisional leadership. The role coordinates provider lifecycle processes, inc | ||||
| > | luding credentialing, onboarding, privileging, and compliance, and supports clinical operations such | ||||
| > | as scheduling, coverage planning, and compensation. The incumbent performs financial and procuremen | ||||
| > | t activities, facilities and space coordination, IT asset management, and human resources support fu | ||||
| > | nctions, ensuring compliance with institutional and regulatory requirements. The position also assis | ||||
| > | ts with divisional communications and participates in projects of moderate scope, using analytical s | ||||
| > | kills, sound judgment, and strong organizational abilities to support effective operations within a | ||||
| > | complex academic medical environment. | ||||
| 5 | Required Qualifications: - Bachelor's degree in related area and three or more years of related work | 4 | |||
| > | experience; and / or equivalent experience / training - Thorough knowledge of University rules and | ||||
| > | regulations, processes, protocols and procedures for budget, accounting and fund management, and / o | ||||
| > | r personnel management. - Interpersonal skills including verbal and written communication, active li | ||||
| > | stening, critical thinking, persuasiveness, advising and counseling skills. - Knowledge of a variety | ||||
| > | of administrative operational activities such as event planning, basic fundraising processes, risk | ||||
| > | management planning, website design, accounting and payroll, and contracts and grants regulations an | ||||
| > | d guidelines. - Solid knowledge of common University-specific computer application programs. - Abili | ||||
| > | ty to use discretion and maintain confidentiality. - Strong skills in short-term planning, analysis, | ||||
| > | problem-solving, and customer service. - Thorough knowledge of financial analysis and reporting tec | ||||
| > | hniques, and / or human resources policies and procedures for staff and academic employees. Preferre | ||||
| > | d Qualifications: - Strong knowledge of clinical operations, including provider scheduling, coverage | ||||
| > | models, billing workflows, and FTE allocation methodologies. - Advanced knowledge of institutional | ||||
| > | policies and procedures related to provider onboarding, compliance, procurement, and financial manag | ||||
| > | ement within an academic health system. - Strong operational management skills, including the abilit | ||||
| > | y to manage multiple concurrent workflows, optimize processes, and ensure timely execution of high-v | ||||
| > | olume activities. - Ability to manage competing priorities, meet deadlines, and adapt to changing op | ||||
| > | erational needs in a fast-paced environment. - Strong organizational and time management skills, inc | ||||
| > | luding both short- and long-term planning and prioritization. - Working knowledge of enterprise syst | ||||
| > | ems and tools such as EMR reporting platforms, scheduling software (e.g., Lightning Bolt), procureme | ||||
| > | nt systems, and facilities management systems. - Excellent written and verbal communication skills, | ||||
| > | including the ability to synthesize complex information and tailor messaging for diverse audiences. | ||||
| > | - Prior experience and/or advanced proficiency in using AI technologies, preferably within an academ | ||||
| > | ic medical center or healthcare environment. | ||||
| 5 | Department Description: | ||||
| 6 | |||||
| 7 | The UCSF Division of Hospital Medicine at Zuckerberg San Francisco General Hospital (ZSFG) is a lea | ||||
| > | ding academic hospital medicine program dedicated to delivering high-quality, evidence-based care wi | ||||
| > | thin a public safety-net health system. The Division includes approximately 80 physicians, 4 advance | ||||
| > | d practice providers, and 13 administrative staff who support a broad range of inpatient clinical se | ||||
| > | rvices and programs. Faculty are actively engaged in clinical care, medical education, research, and | ||||
| > | quality improvement, serving as a core training site for UCSF medical students, residents, and fell | ||||
| > | ows. The Division is committed to advancing health equity and improving care for diverse and underse | ||||
| > | rved populations, and operates within a collaborative, multidisciplinary environment in partnership | ||||
| > | with UCSF and the San Francisco Department of Public Health. | ||||