Only the job description changed.
| Previous Job Description | Current Job Description | ||||
|---|---|---|---|---|---|
| n | 1 | Job Description: | n | 1 | This position requires working onsite in San Francisco, 2 days per week, and is not negotiable. We a |
| > | re unable to offer employment sponsorship for this position - now or in the future. An in-person int | ||||
| > | erview will be part of the recruitment process. | ||||
| 2 | This position requires working onsite in San Francisco, 2 days per week, and is not negotiable. We a | ||||
| > | re unable to offer employment sponsorship for this position - now or in the future. An in-person int | ||||
| > | erview will be part of the recruitment process. The Senior Cloud Engineer will be accountable for dr | ||||
| > | iving the configuration and operation of University of California, San Francisco (UCSF) cloud infras | ||||
| > | tructure services. The Senior Cloud Engineer will coordinate the partnership with a broad range of d | ||||
| > | evelopers, engineers, business partners, and key University stakeholders to provide best-in-class cl | ||||
| > | oud services. This role configures and facilitates workloads in the cloud, automates cloud infrastru | ||||
| > | cture maintenance, and builds new operational monitoring capabilities. The Senior Cloud Engineer wil | ||||
| > | l positively impact UCSF’s operations and culture by ensuring UCSF’s Information Technology (IT) inf | ||||
| > | rastructure is operable, secure, efficient, and effective in service of the University’s mission. Th | ||||
| > | e Senior Cloud Engineer will advance the University’s mission by delivering exceptional information | ||||
| > | technology services comprehensively and consistently across customers and stakeholders. This role wi | ||||
| > | ll execute UCSF’s vision while modeling UCSF’s culture and values. Department Overview: University o | ||||
| > | f California, San Francisco (UCSF) is distinguished as a leading academic healthcare organization, h | ||||
| > | ome to groundbreaking discoveries, world-class education, and exceptional healthcare services. Infra | ||||
| > | structure Services (IS) is the backbone of the technological infrastructure, assuring the technical | ||||
| > | services that enable the academic, medical, and research missions of the organization. Beyond a focu | ||||
| > | s on maintaining systems and resolving issues, we are committed to nurturing the potential of our te | ||||
| > | am members and empowering them to excel. UCSF Infrastructure Services provides 24x7 support to the U | ||||
| > | niversity community, always upholding the highest level of responsiveness and reliability for our cu | ||||
| > | stomers. IS values innovation and excellence in ensuring secure and efficient Information Technology | ||||
| > | (IT) services, regardless of the hour or complexity of the issue. The Platform Services team within | ||||
| > | Infrastructure Services is committed to empowering the academic, medical, and research mission of U | ||||
| > | CSF by ensuring that all customers have seamless, secure, and accessible technological support. The | ||||
| > | team oversees the management and maintenance of various technology platforms, including system and c | ||||
| > | loud services, to guarantee they are secure, readily available, and performing optimally. Platform S | ||||
| > | ervices handles the management of critical software, such as Epic, ensuring it supports the highest | ||||
| > | level of medical service delivery by operating at peak performance. The team also oversees data cent | ||||
| > | er operations, including server management, storage, and networking equipment, to ensure the reliabl | ||||
| > | e delivery of health services. Additionally, it manages databases with a focus on data security, ava | ||||
| > | ilability, and top-tier performance. All these tasks are critical not only for the smooth operation | ||||
| > | of the University’s technological infrastructure, but also for enhancing productivity, enabling the | ||||
| > | provision of high-quality health services and learning, and ultimately, improving patient and studen | ||||
| > | t outcomes. | ||||
| 3 | 2 | ||||
| t | 4 | Qualifications: | t | 3 | The Senior Cloud Engineer will be accountable for driving the configuration and operation of Univer |
| > | sity of California, San Francisco (UCSF) cloud infrastructure services. The Senior Cloud Engineer wi | ||||
| > | ll coordinate the partnership with a broad range of developers, engineers, business partners, and ke | ||||
| > | y University stakeholders to provide best-in-class cloud services. This role configures and facilita | ||||
| > | tes workloads in the cloud, automates cloud infrastructure maintenance, and builds new operational m | ||||
| > | onitoring capabilities. | ||||
| 5 | REQUIRED QUALIFICATIONS - Bachelor’s degree, or equivalent combination of experience/training, in on | 4 | |||
| > | e or more of the following fields: computer science, computer information systems, etc. - 5+ years o | ||||
| > | f experience in one or more of the following fields: information technology, computer science, engin | ||||
| > | eering, etc. - Associate-level cloud certification in AWS, Azure, GCP, or equivalent cloud platform, | ||||
| > | or equivalent experience. - Demonstrated experience in information technology with a focus on platf | ||||
| > | orm engineering and cloud services. - Advanced knowledge of the design, development and application | ||||
| > | of technology and systems to meet business needs. - Advanced experience migrating on-premises worklo | ||||
| > | ads to cloud environments such as AWS, Azure, or GCP, including support for hybrid and virtualized e | ||||
| > | nvironments. - Experience designing and maintaining CI/CD pipelines for infrastructure and applicati | ||||
| > | ons, including GitHub Actions or similar tools. - Experience applying DevOps practices, including in | ||||
| > | frastructure automation, continuous delivery, and collaboration across development and operations te | ||||
| > | ams. - Extensive knowledge of Application Programming Interfaces (APIs) and integration with cloud d | ||||
| > | ata providers. Experience with Linux, Windows, containerization, and orchestration platforms such as | ||||
| > | Kubernetes. - Demonstrated experience with cloud-based automation tools and processes. Proven exper | ||||
| > | ience provisioning and maintaining cloud-based infrastructure. - Strong ability to adapt technology | ||||
| > | solutions to meet user needs. Demonstrated understanding of system dependencies and how changes impa | ||||
| > | ct interconnected systems and users. - Advanced troubleshooting and problem-solving skills in produc | ||||
| > | tion cloud environments, including incident response, root cause analysis, and performance optimizat | ||||
| > | ion. - Strong proficiency in Infrastructure as Code (IaC) using Terraform and Ansible, including dev | ||||
| > | elopment of reusable modules, templated configurations, and automated infrastructure workflows. - St | ||||
| > | rong customer focus with the ability to triage issues, manage escalations, and deliver solutions tha | ||||
| > | t meet service-level agreements, institutional policies, and regulatory requirements. - Strong writt | ||||
| > | en and verbal communication skills and ability to communicate technical information and ideas to div | ||||
| > | erse colleagues and stakeholders. - Ability to establish and maintain positive working relationships | ||||
| > | with team members, stakeholders, and customers. - Strong problem-solving skills, including the abil | ||||
| > | ity to scope solutions based on available resources and timelines. Ability to gather information, ev | ||||
| > | aluate options, and make sound decisions. - Experience participating in activities to advance an inc | ||||
| > | lusive environment that values equity, diversity, inclusion, and belonging. - Ability to think creat | ||||
| > | ively and propose innovative ideas, including the incorporation of new technologies or processes. Ab | ||||
| > | ility to work with agility in a fast-paced environment. REQUIRED CERTIFICATIONS - Associate-level cl | ||||
| > | oud certification in AWS, Azure, GCP, or equivalent cloud platform, or equivalent experience. PREFER | ||||
| > | RED QUALIFICATIONS - Experience implementing cloud governance and security controls in regulated env | ||||
| > | ironments (e.g. AWS Service Control Policies (SCPs), Azure Policy) - Advanced cloud certification su | ||||
| > | ch as AWS Certified Solutions Architect – Professional, Microsoft Certified: Azure Solutions Archite | ||||
| > | ct Expert, or equivalent. | ||||
| 5 | The Senior Cloud Engineer will positively impact UCSF’s operations and culture by ensuring UCSF’s I | ||||
| > | nformation Technology (IT) infrastructure is operable, secure, efficient, and effective in service o | ||||
| > | f the University’s mission. The Senior Cloud Engineer will advance the University’s mission by deliv | ||||
| > | ering exceptional information technology services comprehensively and consistently across customers | ||||
| > | and stakeholders. This role will execute UCSF’s vision while modeling UCSF’s culture and values. | ||||
| 6 | |||||
| 7 | Department Overview: | ||||
| 8 | |||||
| 9 | University of California, San Francisco (UCSF) is distinguished as a leading academic healthcare or | ||||
| > | ganization, home to groundbreaking discoveries, world-class education, and exceptional healthcare se | ||||
| > | rvices. Infrastructure Services (IS) is the backbone of the technological infrastructure, assuring t | ||||
| > | he technical services that enable the academic, medical, and research missions of the organization. | ||||
| > | Beyond a focus on maintaining systems and resolving issues, we are committed to nurturing the potent | ||||
| > | ial of our team members and empowering them to excel. UCSF Infrastructure Services provides 24x7 sup | ||||
| > | port to the University community, always upholding the highest level of responsiveness and reliabili | ||||
| > | ty for our customers. IS values innovation and excellence in ensuring secure and efficient Informati | ||||
| > | on Technology (IT) services, regardless of the hour or complexity of the issue. | ||||
| 10 | |||||
| 11 | The Platform Services team within Infrastructure Services is committed to empowering the academic, | ||||
| > | medical, and research mission of UCSF by ensuring that all customers have seamless, secure, and acce | ||||
| > | ssible technological support. The team oversees the management and maintenance of various technology | ||||
| > | platforms, including system and cloud services, to guarantee they are secure, readily available, an | ||||
| > | d performing optimally. Platform Services handles the management of critical software, such as Epic, | ||||
| > | ensuring it supports the highest level of medical service delivery by operating at peak performance | ||||
| > | . The team also oversees data center operations, including server management, storage, and networkin | ||||
| > | g equipment, to ensure the reliable delivery of health services. Additionally, it manages databases | ||||
| > | with a focus on data security, availability, and top-tier performance. All these tasks are critical | ||||
| > | not only for the smooth operation of the University’s technological infrastructure, but also for enh | ||||
| > | ancing productivity, enabling the provision of high-quality health services and learning, and ultima | ||||
| > | tely, improving patient and student outcomes. | ||||