Only the job description changed.
| Previous Job Description | Current Job Description | ||||
|---|---|---|---|---|---|
| n | 1 | Job Description: | n | 1 | This position requires working onsite in San Francisco, 2 days per week, and is not negotiable. We a |
| > | re unable to offer employment sponsorship for this position - now or in the future. An in-person int | ||||
| > | erview will be part of the recruitment process. | ||||
| 2 | This position requires working onsite in San Francisco, 2 days per week, and is not negotiable. We a | ||||
| > | re unable to offer employment sponsorship for this position - now or in the future. An in-person int | ||||
| > | erview will be part of the recruitment process. The Cloud Engineer will support the configuration an | ||||
| > | d operation of the University of California, San Francisco (UCSF) cloud infrastructure services. The | ||||
| > | Cloud Engineer will partner with developers, engineers, business partners, and key University stake | ||||
| > | holders to deliver cloud services. This role supports cloud workloads, automates cloud infrastructur | ||||
| > | e maintenance, and contributes to the development of operational monitoring capabilities. The Cloud | ||||
| > | Engineer will contribute to UCSF’s operations by helping ensure UCSF’s Information Technology (IT) i | ||||
| > | nfrastructure is operable, secure, efficient, and effective in service of the University’s mission. | ||||
| > | The Cloud Engineer will support the delivery of information technology services across customers and | ||||
| > | stakeholders. This role will support UCSF’s vision while working within established processes and s | ||||
| > | tandards. Department Overview University of California, San Francisco (UCSF) is distinguished as a l | ||||
| > | eading academic healthcare organization, home to groundbreaking discoveries, world-class education, | ||||
| > | and exceptional healthcare services. Infrastructure Services (IS) is the backbone of the technologic | ||||
| > | al infrastructure, assuring the technical services that enable the academic, medical, and research m | ||||
| > | issions of the organization. Beyond a focus on maintaining systems and resolving issues, we are comm | ||||
| > | itted to nurturing the potential of our team members and empowering them to excel. UCSF Infrastructu | ||||
| > | re Services provides 24x7 support to the University community, always upholding the highest level of | ||||
| > | responsiveness and reliability for our customers. IS values innovation and excellence in ensuring s | ||||
| > | ecure and efficient Information Technology (IT) services, regardless of the hour or complexity of th | ||||
| > | e issue. The Platform Services team within Infrastructure Services is committed to empowering the ac | ||||
| > | ademic, medical, and research mission of UCSF by ensuring that all customers have seamless, secure, | ||||
| > | and accessible technological support. The team oversees the management and maintenance of various te | ||||
| > | chnology platforms, including system and cloud services, to guarantee they are secure, readily avail | ||||
| > | able, and performing optimally. Platform Services handles the management of critical software, such | ||||
| > | as Epic, ensuring it supports the highest level of medical service delivery by operating at peak per | ||||
| > | formance. The team also oversees data center operations, including server management, storage, and n | ||||
| > | etworking equipment, to ensure the reliable delivery of health services. Additionally, it manages da | ||||
| > | tabases with a focus on data security, availability, and top-tier performance. All these tasks are c | ||||
| > | ritical not only for the smooth operation of the University’s technological infrastructure, but also | ||||
| > | for enhancing productivity, enabling the provision of high-quality health services and learning, an | ||||
| > | d ultimately, improving patient and student outcomes. | ||||
| 3 | 2 | ||||
| t | 4 | Qualifications: | t | 3 | The Cloud Engineer will support the configuration and operation of the University of California, Sa |
| > | n Francisco (UCSF) cloud infrastructure services. The Cloud Engineer will partner with developers, e | ||||
| > | ngineers, business partners, and key University stakeholders to deliver cloud services. This role su | ||||
| > | pports cloud workloads, automates cloud infrastructure maintenance, and contributes to the developme | ||||
| > | nt of operational monitoring capabilities. | ||||
| 5 | REQUIRED QUALIFICATIONS - Bachelor’s degree, or equivalent combination of experience/training, in on | 4 | |||
| > | e or more of the following fields: computer science, computer information systems, etc. - 3+ years o | ||||
| > | f experience in one or more of the following fields: information technology, computer science, engin | ||||
| > | eering, etc. - Demonstrated experience in information technology with a focus on platform engineerin | ||||
| > | g and cloud services. - Knowledge of the design, development, and application of technology and syst | ||||
| > | ems to meet business needs. - Experience migrating on-premises workloads to cloud environments such | ||||
| > | as AWS, Azure, or GCP, including support for hybrid and virtualized environments. - Experience desig | ||||
| > | ning and maintaining CI/CD pipelines for infrastructure and applications, including GitHub Actions o | ||||
| > | r similar tools. - Experience applying DevOps practices, including infrastructure automation, contin | ||||
| > | uous delivery, and collaboration across development and operations teams. - Extensive knowledge of A | ||||
| > | pplication Programming Interfaces (APIs) and integration with cloud data providers. Experience with | ||||
| > | Linux, Windows, containerization, and orchestration platforms such as Kubernetes. - Demonstrated exp | ||||
| > | erience with cloud-based automation tools and processes. Proven experience provisioning and maintain | ||||
| > | ing cloud-based infrastructure. - Strong ability to adapt technology solutions to meet user needs. D | ||||
| > | emonstrated understanding of system dependencies and how changes impact interconnected systems and u | ||||
| > | sers. - Troubleshooting and problem-solving skills in cloud environments, including incident respons | ||||
| > | e and root cause analysis. - Experience with Infrastructure as Code (IaC) using Terraform and Ansibl | ||||
| > | e, including development and use of reusable modules and automated infrastructure workflows. - Stron | ||||
| > | g customer focus with the ability to triage issues, manage escalations, and deliver solutions that m | ||||
| > | eet service-level agreements, institutional policies, and regulatory requirements. - Strong written | ||||
| > | and verbal communication skills and ability to communicate technical information and ideas to divers | ||||
| > | e colleagues and stakeholders. - Ability to establish and maintain positive working relationships wi | ||||
| > | th team members, stakeholders, and customers. - Strong problem-solving skills, including the ability | ||||
| > | to scope solutions based on available resources and timelines. Ability to gather information, evalu | ||||
| > | ate options, and make sound decisions. - Experience participating in activities to advance an inclus | ||||
| > | ive environment that values equity, diversity, inclusion, and belonging. - Ability to think creative | ||||
| > | ly and propose innovative ideas, including the incorporation of new technologies or processes. Abili | ||||
| > | ty to work with agility in a fast-paced environment. REQUIRED CERTIFICATIONS - Associate-level cloud | ||||
| > | certification in AWS, Azure, GCP, or equivalent cloud platform, or equivalent experience. PREFERRED | ||||
| > | QUALIFICATIONS - Experience implementing cloud governance and security controls in regulated enviro | ||||
| > | nments (e.g. AWS Service Control Policies (SCPs), Azure Policy) - Advanced cloud certification such | ||||
| > | as AWS Certified Solutions Architect – Professional, Microsoft Certified: Azure Solutions Architect | ||||
| > | Expert, or equivalent. | ||||
| 5 | The Cloud Engineer will contribute to UCSF’s operations by helping ensure UCSF’s Information Techno | ||||
| > | logy (IT) infrastructure is operable, secure, efficient, and effective in service of the University’ | ||||
| > | s mission. The Cloud Engineer will support the delivery of information technology services across cu | ||||
| > | stomers and stakeholders. This role will support UCSF’s vision while working within established proc | ||||
| > | esses and standards. | ||||
| 6 | |||||
| 7 | Department Overview | ||||
| 8 | |||||
| 9 | University of California, San Francisco (UCSF) is distinguished as a leading academic healthcare or | ||||
| > | ganization, home to groundbreaking discoveries, world-class education, and exceptional healthcare se | ||||
| > | rvices. Infrastructure Services (IS) is the backbone of the technological infrastructure, assuring t | ||||
| > | he technical services that enable the academic, medical, and research missions of the organization. | ||||
| > | Beyond a focus on maintaining systems and resolving issues, we are committed to nurturing the potent | ||||
| > | ial of our team members and empowering them to excel. UCSF Infrastructure Services provides 24x7 sup | ||||
| > | port to the University community, always upholding the highest level of responsiveness and reliabili | ||||
| > | ty for our customers. IS values innovation and excellence in ensuring secure and efficient Informati | ||||
| > | on Technology (IT) services, regardless of the hour or complexity of the issue. | ||||
| 10 | |||||
| 11 | The Platform Services team within Infrastructure Services is committed to empowering the academic, | ||||
| > | medical, and research mission of UCSF by ensuring that all customers have seamless, secure, and acce | ||||
| > | ssible technological support. The team oversees the management and maintenance of various technology | ||||
| > | platforms, including system and cloud services, to guarantee they are secure, readily available, an | ||||
| > | d performing optimally. Platform Services handles the management of critical software, such as Epic, | ||||
| > | ensuring it supports the highest level of medical service delivery by operating at peak performance | ||||
| > | . The team also oversees data center operations, including server management, storage, and networkin | ||||
| > | g equipment, to ensure the reliable delivery of health services. Additionally, it manages databases | ||||
| > | with a focus on data security, availability, and top-tier performance. All these tasks are critical | ||||
| > | not only for the smooth operation of the University’s technological infrastructure, but also for enh | ||||
| > | ancing productivity, enabling the provision of high-quality health services and learning, and ultima | ||||
| > | tely, improving patient and student outcomes. | ||||