Only the job description changed.
| Previous Job Description | Current Job Description | ||||
|---|---|---|---|---|---|
| n | 1 | Job Description: | n | 1 | The Central Scheduling Resource Coordinator is responsible for ensuring compliance with departmental |
| > | standards related to OR scheduling, and OR block management/oversight. Central Scheduling Resource | ||||
| > | Coordinator oversees the processes that produce and maintains the OR schedule at UCSF Health Systems | ||||
| > | (East Bay, West Bay, SFSM and future acquisitions. This position is responsible for developing tool | ||||
| > | s to trouble shoot problems and monitor performance and utilization of the surgical schedule. | ||||
| 2 | The Central Scheduling Resource Coordinator is responsible for ensuring compliance with departmental | ||||
| > | standards related to OR scheduling, and OR block management/oversight. Central Scheduling Resource | ||||
| > | Coordinator oversees the processes that produce and maintains the OR schedule at UCSF Health Systems | ||||
| > | (East Bay, West Bay, SFSM and future acquisitions. This position is responsible for developing tool | ||||
| > | s to trouble shoot problems and monitor performance and utilization of the surgical schedule. This p | ||||
| > | erson acts as Superuser for Optime scheduling to monitor efficiency for all surgical procedures and | ||||
| > | provide support and guidance for the decentralized schedulers and clinical staff to ensure schedulin | ||||
| > | g standards are met. Collaborates with the Perioperative leadership to identify improvements and wor | ||||
| > | kflow gaps for scheduling accuracy. Enhances partnership between the surgical clinics and the OR by | ||||
| > | participating in the Tier 2 scheduling meetings to identify opportunities for utilization and patien | ||||
| > | t access. The Central Scheduling Resource Coordinator is responsible for providing a full range of c | ||||
| > | ustomer service to ensure inquiries and / or problems are resolved with speed and accuracy. Includin | ||||
| > | g researching, resolving questions and problem solving, maintaining case records, and communicating | ||||
| > | resolution and / or status. Maintaining communication with decentralized schedulers, surgeons, nurse | ||||
| > | s, and anesthesiologists, as well other units including Preop, Pacu, and SPD in changing case inform | ||||
| > | ation to ensure the daily OR schedule is efficient, has proper instrumentation/equipment, and correc | ||||
| > | t procedure booked on day of surgery. The Central Scheduling Resource Coordinator coordinates the OR | ||||
| > | daily huddles to review the elective add-on cases for appropriate placement on the schedule in addi | ||||
| > | tion to resolving resource issues and conflicts with surgical cases. | ||||
| 3 | 2 | ||||
| t | 4 | Qualifications: | t | 3 | This person acts as Superuser for Optime scheduling to monitor efficiency for all surgical procedur |
| > | es and provide support and guidance for the decentralized schedulers and clinical staff to ensure sc | ||||
| > | heduling standards are met. Collaborates with the Perioperative leadership to identify improvements | ||||
| > | and workflow gaps for scheduling accuracy. Enhances partnership between the surgical clinics and the | ||||
| > | OR by participating in the Tier 2 scheduling meetings to identify opportunities for utilization and | ||||
| > | patient access. | ||||
| 5 | Knowledge, Skills and Abilities Req / Pref High school graduate with working knowledge of medical te | 4 | |||
| > | rminology and surgical procedures. Five years of surgery scheduling experience. REQ Ability to use s | ||||
| > | ound judgment in responding to issues and concerns. Req Solid communication and interpersonal skills | ||||
| > | to communicate effectively with all levels of staff verbally and in writing. Req Solid organization | ||||
| > | al skills and ability to multi-task with demanding timeframes. Req Working knowledge of common organ | ||||
| > | ization-specific and other computer application programs. Req Ability to use discretion and maintain | ||||
| > | confidentiality. Req Solid interpersonal and customer service skills. Ability to be diplomatic and | ||||
| > | highly organized. Ability to remain calm under pressure and apply sound judgment. REQ Ability to wor | ||||
| > | k independently in a fast-paced, demanding environment with minimal supervision. Ability to manage a | ||||
| > | nd oversee multiple tasks simultaneously, including high daily call volume. REQ Ability to communica | ||||
| > | te effectively, both orally and in writing. REQ Ability to work collaboratively with all members of | ||||
| > | the staff and other Medical Center personnel REQ Well developed public-relations and communication s | ||||
| > | kills, and ability to handle discretionary release of confidential information/ REQ Ability to read | ||||
| > | and comprehend handwritten surgical case information. REQ Proficiency with Windows-based software in | ||||
| > | cluding Microsoft word, Excel, Outlook. Knowledge of computer systems and software used in functiona | ||||
| > | l area. PREF Previous experience with computerized scheduling and data entry, preferably in a hospit | ||||
| > | al environment. PREF Pro mon problems solved by the employee: - Accurate case placement across enter | ||||
| > | prise based on acuity, complexity, best and most efficient use of block time - Actively identify opp | ||||
| > | ortunities for improved scheduling efficiency - Work collaboratively with decentralized schedulers i | ||||
| > | n troubleshooting any issues resulting in case delay, bumps or reschedules Less frequent and more co | ||||
| > | mplex problems solved by the employee: - Provide input to block committees on updates to block alloc | ||||
| > | ation Problems/situations that are referred to this employee's supervisor: - Decisions related to ex | ||||
| > | penses and budget planning Education, Licenses and Certifications: Education Req / Pref High School | ||||
| > | graduate or equivalent with a minimum of 5 years’ of surgery scheduling experience Required Bachelor | ||||
| > | 's degree in related area Preferred | ||||
| 5 | The Central Scheduling Resource Coordinator is responsible for providing a full range of customer s | ||||
| > | ervice to ensure inquiries and / or problems are resolved with speed and accuracy. Including researc | ||||
| > | hing, resolving questions and problem solving, maintaining case records, and communicating resolutio | ||||
| > | n and / or status. Maintaining communication with decentralized schedulers, surgeons, nurses, and an | ||||
| > | esthesiologists, as well other units including Preop, Pacu, and SPD in changing case information to | ||||
| > | ensure the daily OR schedule is efficient, has proper instrumentation/equipment, and correct procedu | ||||
| > | re booked on day of surgery. | ||||
| 6 | |||||
| 7 | The Central Scheduling Resource Coordinator coordinates the OR daily huddles to review the elective | ||||
| > | add-on cases for appropriate placement on the schedule in addition to resolving resource issues and | ||||
| > | conflicts with surgical cases. | ||||