Only the job description changed.
| Previous Job Description | Current Job Description | ||||
|---|---|---|---|---|---|
| n | 1 | Job Description: | n | 1 | JOB SUMMARY |
| 2 | JOB SUMMARY Under the supervision of the Administrative Supervisor, guided by policies and procedure | ||||
| > | s of the Ambulatory Services, and in collaboration with the Clinical Nursing Staff, Hospital Assista | ||||
| > | nt III assists in the delivery of care to patients in the Department of Otolaryngology Head & Neck S | ||||
| > | urgery. Work includes a variety of personal care and clinical procedures, including ensuring positiv | ||||
| > | e care outcomes. They will perform assigned patient care and laboratory procedures supporting the sp | ||||
| > | ecialty care services provided to patients within the practices. They are required to learn and be a | ||||
| > | ble to assist in the Department of Otolaryngology Head & Neck Surgery. S/he is required to adhere to | ||||
| > | the Telephone and House Standards as adopted by the Medical Center. This position makes a differenc | ||||
| > | e for patients in an outpatient care unit by providing excellent customer service, facilitating and | ||||
| > | ensuring the accuracy of the information flow between medical, hospital staff and departments to max | ||||
| > | imize unit efficiency. This Hospital Assistant III functions in the outpatient clinical settings at | ||||
| > | all UCSF Health sites (Parnassus, Mt. Zion, joint UCSF health partnerships, Satellite Clinics, or wi | ||||
| > | th UCSF Faculty at other off-site clinic sites, et al). | ||||
| 3 | 2 | ||||
| t | 4 | Qualifications: | t | 3 | Under the supervision of the Administrative Supervisor, guided by policies and procedures of the Am |
| > | bulatory Services, and in collaboration with the Clinical Nursing Staff, Hospital Assistant III assi | ||||
| > | sts in the delivery of care to patients in the Department of Otolaryngology Head & Neck Surgery. Wor | ||||
| > | k includes a variety of personal care and clinical procedures, including ensuring positive care outc | ||||
| > | omes. They will perform assigned patient care and laboratory procedures supporting the specialty car | ||||
| > | e services provided to patients within the practices. They are required to learn and be able to assi | ||||
| > | st in the Department of Otolaryngology Head & Neck Surgery. S/he is required to adhere to the Teleph | ||||
| > | one and House Standards as adopted by the Medical Center. | ||||
| 5 | REQUIRED QUALIFICATIONS - Certification from an approved Medical Assistant program or equivalent com | 4 | |||
| > | bination of training and experience. - Knowledge and abilities essential to successfully performing | ||||
| > | the duties assigned to the position. - Current American Heart Association CPR Certification. - Demon | ||||
| > | strated proficiency with computer usage, keyboard skills, and software programs such as Microsoft Wo | ||||
| > | rd and Excel. - Ability to work effectively with people from diverse cultures and diverse socioecono | ||||
| > | mic situations. - 6 Months – 1 year experience as a medical assistant. PREFERRED QUALIFICATION - 6 M | ||||
| > | onths experience with OHNS in an ambulatory setting/medical practice. - Proficiency with EPIC (APeX) | ||||
| > | electronic health records system. - Bilingual or multi-lingual capability (Spanish, Cantonese, Russ | ||||
| > | ian) strongly preferred. - Experience collecting and entering data, identifying errors and missing i | ||||
| > | nformation, and performing fundamental process improvement analysis. - Experience with insurance aut | ||||
| > | horizations and interacting with retail pharmacies to refill medications. REQUIRED LICENSES/CERTIFIC | ||||
| > | ATIONS - American Heart Association BLS – CPR Certified | ||||
| 5 | This position makes a difference for patients in an outpatient care unit by providing excellent cus | ||||
| > | tomer service, facilitating and ensuring the accuracy of the information flow between medical, hospi | ||||
| > | tal staff and departments to maximize unit efficiency. This Hospital Assistant III functions in the | ||||
| > | outpatient clinical settings at all UCSF Health sites (Parnassus, Mt. Zion, joint UCSF health partne | ||||
| > | rships, Satellite Clinics, or with UCSF Faculty at other off-site clinic sites, et al). | ||||