Only the job description changed.
| Previous Job Description | Current Job Description | ||||
|---|---|---|---|---|---|
| n | 1 | Job Description: | n | ||
| 2 | UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate cleri | 1 | UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate cleri | ||
| > | cal and technical support services to UCSF Departments and various off-campus locations. UCSF depart | > | cal and technical support services to UCSF Departments and various off-campus locations. UCSF depart | ||
| > | ments deploy temporary employees to work on special projects, fill in for regular employees who are | > | ments deploy temporary employees to work on special projects, fill in for regular employees who are | ||
| > | on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently tempor | > | on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently tempor | ||
| > | ary employees become successful candidates for career and limited appointment positions. | > | ary employees become successful candidates for career and limited appointment positions. | ||
| t | 3 | t | |||
| 4 | Qualifications: | ||||
| 5 | Required: - High School graduate or equivalent with four years related experience; or college degree | ||||
| > | and 6 months related experience; or equivalent combination of education and experience. - Experienc | ||||
| > | e with in-person client service - Scheduling patients - Strong computer skills, including basic keyb | ||||
| > | oarding skills, and experience with at least two Office-type software programs (i.e., Outlook, Word | ||||
| > | and Excel). Proven ability to navigate through multiple patient records systems. Able to sit at a co | ||||
| > | mputer terminal with telephone headphones for extended period of time. - Ability to analyze situatio | ||||
| > | ns, prioritizes, and develops solutions and makes recommendations. - Ability to work with minimal su | ||||
| > | pervision - Ability to use good judgment and work independently, at times under the pressure of dead | ||||
| > | lines - Ability to access situations prioritizes workload, develop solutions and make recommendation | ||||
| > | s. - Excellent customer service and communication/interpersonal skills, both over the telephone and | ||||
| > | directly. - Able to sit at a computer terminal with telephone headphones for extended periods of tim | ||||
| > | e. - Basic math skills required. - Proven ability to deal with a wide variety of individuals; - Abil | ||||
| > | ity to deal sensitively and effectively with patients. - Excellent organizational and problem-solvin | ||||
| > | g skills. - Strong writing skills to include the ability to compose, edit, and proof a wide variety | ||||
| > | of documents. - Demonstrated administrative/office coordination skills. Preferred: - EPIC/APeX stron | ||||
| > | gly preferred. - Experience in healthcare, including patient scheduling, insurance verification, and | ||||
| > | medical record data abstraction. - Experience in ambulatory settings. - Prior experience with appoi | ||||
| > | ntment, ancillary service, or surgical scheduling. - Bilingual or multilingual capability (Spanish, | ||||
| > | Cantonese, and Russian). | ||||